Jobs at Papa John's

Leads the enterprise-wide IT SOX compliance program, including risk assessments, scoping, control design oversight, documentation, remediation, SOC report reviews, training, and stakeholder coordination. Advises on system implementations, SDLC controls, IT policies, and emerging technology risks. Partners with IT, Finance, Internal Audit, control owners, and external auditors while reporting program status and risks to senior governance committees. The role also supports automation and continuous control monitoring but does not perform control testing.

Participate in a 10-week internship supporting digital marketing campaigns across website, email, search, paid media, and other channels. Analyze campaign and customer data, research trends and competitors, identify growth opportunities, collaborate with cross-functional teams, and complete a meaningful project for the Digital Marketing team.

Supports revenue management through pricing data audits, competitor and market research, profitability analysis, Tableau dashboard maintenance, KPI reporting, and promotional performance evaluation. Collaborates with Finance, Marketing, Pricing, Procurement, and Field Operations to identify pricing improvements, protect gross margin, and drive profitable growth during a 10-week summer internship.

Supports the cybersecurity awareness program through phishing simulations, security metrics, KPI dashboards, training administration, compliance reporting, awareness communications, and Cybersecurity Awareness Month activities. The intern analyzes human-risk trends, tracks training completion, creates educational content, and maintains documentation for PCI, SOX, and audit requirements while collaborating with cybersecurity and business teams.

Participate in a 10-week internship supporting digital and e-commerce experiences across web and mobile platforms. Responsibilities include writing, testing, debugging, and maintaining code; collaborating with developers, product managers, designers, and business partners; improving functionality, performance, usability, and customer experience; and contributing to Agile planning, testing, troubleshooting, and deployment activities.

Participate in a 10-week data science internship by analyzing and transforming data, identifying patterns, developing and testing predictive or machine learning models, and communicating insights. Collaborate with data scientists, analysts, and business teams to address business questions and complete a meaningful project that supports Papa John’s business.

Ten-week supply chain internship supporting sourcing, distribution, inventory, operational initiatives, data analysis, performance reporting, industry research, and process improvement. The intern will collaborate with cross-functional teams and supply chain partners, manage a meaningful summer project, and gain exposure to business leaders and the QSR industry.

Leads operations engineering across regional distribution centers, managing asset lifecycle planning, CAPEX replacement strategies, maintenance contracts, CMMS execution, preventive maintenance, reliability programs, spare parts, and technician development. Establishes maintenance standards, negotiates vendor contracts, develops performance scorecards and staffing models, oversees capital projects, and drives root-cause analysis and continuous improvement. Requires travel to assigned QCC sites.

Ten-week accounting internship supporting reconciliations, journal entries, financial reporting, financial analysis, record maintenance, internal controls, and compliance. The intern will research and resolve financial questions with accounting and cross-functional teams, while completing a meaningful project to improve business value, accuracy, or efficiency.

Build financial models and business cases for restaurant investments, including new locations, remodels, acquisitions, and market expansion. Analyze ROI, NPV, IRR, forecasting, portfolio performance, and operational data to guide capital allocation. Develop dashboards and benchmarks, support planning and M&A activities, and provide actionable recommendations to Finance, Development, Operations, and senior leadership.

Designs and improves workforce learning through digital learning, simulations, AI-powered coaching, learning agents, and adaptive development experiences. Manages learning technologies, vendors, content governance, analytics, pilots, and integrations with HR and operational systems. Partners with Operations, HR, Technology, and business leaders to identify capability gaps, develop role-based learning pathways, support training facilitation, and ensure responsible AI adoption.

Leads a customer relations team supporting restaurant and quality control center order management. Oversees order accuracy, issue resolution, customer service, performance metrics, store openings and closings, operational changes, specialized orders, reporting, process improvements, and cross-functional initiatives. Coaches representatives, manages escalations, improves systems and workflows, and aligns departmental strategies with customer experience and business objectives.

The Operations Manager oversees restaurant operations, ensuring efficient management, compliance with food service standards, and effective cash management while fostering a positive work environment.

Manage restaurant operations, including staff supervision, cash management, and ensuring compliance with food safety regulations. Lead team in delivering customer satisfaction.

Lead a restaurant team at Papa John's, ensuring exceptional customer service, recruiting talent, and managing team operations in a flexible environment.

The Manager Designate assists the General Manager in maintaining product quality and customer service standards, managing team performance, sales, and inventory, while developing skills to become a General Manager.

The Manager Designate supports the General Manager by ensuring product quality, managing shift operations, overseeing team performance, and maintaining compliance with company standards and laws.

The Manager Designate assists the General Manager in ensuring product and service quality, compliance with standards, and effective team leadership. Responsibilities include shift management, customer service, budget management, inventory control, and teamwork promotion.

Lead regional technology vendor performance and partnerships with franchise owners and regional leadership. Manage vendor relationships, track SLAs, mediate issues, identify growth opportunities, triage technical and process problems, and translate regional requirements to central Product and Development teams.

The Operations Manager is responsible for daily hiring, onboarding, training, and direct supervision of restaurant team members, ensuring high-quality standards in operations.