Director of Technology
LocationHolborn
Overall PurposeWe are looking for a Senior Product Designer to join our small design team within the Technology department. We design and help develop the products that drive revenues for Global’s market leading audio and out-of-home advertising businesses.
At Global, the design team is fully embedded in various product streams while operating as a tight-knit, centralised unit. Our work spans a variety of products, so whilst consistency plays a crucial role, we still enjoy a high degree of ownership and autonomy in our work.
We apply a user-centric approach to complex problem-solving and collaborate with product owners, engineers, other designers and a wide range of internal and external stakeholders in a fast-paced environment.
What you’ll be doingCollaborate closely with product owners, analysts, engineers and the design team
Lead the end-to-end design process, from discovery research to effective problem framing, ideation, co-creation, prototyping, and user testing, into high-fidelity designs that will achieve a high impact across multiple products
Drive product discovery involving all key stakeholders in the process
Organise and facilitate stakeholder and user workshops
Conduct desk and user research and turn your findings into actionable insights, process maps and user journeys.
Acting as the voice of the user and an advocate for design principles and design thinking across the department
Contribute to our design systems to ensure consistency and scalability
Grow our design team by improving our design processes and offering guidance and mentorship to other Globallers.
5+ years of experience in Enterprise products/B2B/SaaS
Strong portfolio focusing on UX and User Research while showcasing a good set of UI skills
To stay on top of product complexity, your work must be well organised with a keen eye for details whilst maintaining a holistic view of larger user journeys
A strong understanding of business and product metrics
Experience in testing and validating designs using qualitative and quantitative methods
Ability to drive decision-making across complex projects and multiple teams in fast-paced environments
Ability to articulate design decisions through clear, empathic communication
Outstanding communication and leadership skills, with the ability to turn data and user insights into compelling stories to take stakeholders on a journey and motivate your team
Excellent senior stakeholder management and negotiation skills
Experience navigating ambiguity, using your experience to drive forward and make decisions across intricate projects and diverse teams
Gain deep understanding of our products and drive product discovery meetings involving all key stakeholders
Build strong relationships with key stakeholders, including product owners, analysts, engineers, and the design team.
Organize and facilitate your first stakeholder or user workshops
Lead your first user research project to understand our users and their needs
Showcase your ability to turn findings into actionable insights.
Begin contributing to the design system to ensure consistency and scalability across products.
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What We Do
The UK and Europe’s largest Radio & Outdoor company, Global is home to respected, national market-leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Heart, Capital, LBC, Capital XTRA, Capital Dance, Classic FM, Smooth, Radio X and Gold. Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers. Global is also one of the leading Outdoor companies in both the UK & Europe, with over 253,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities. On-air, on Global Player and with our outdoor platforms combined, Global reaches 51 million individuals across the UK every week, including 26.3 million on the radio alone.
