Senior Product Designer - Online Payments

At SumUp, our Online Payments tribe is on a mission to revolutionize the way businesses and customers experience payment transactions. We strive to empower our merchants and delight their customers by providing a frictionless and secure payment experience across all SumUp products, and beyond. Our goal is to build a truly global, robust payments platform that is innovative, reliable, and easy to use.

We are seeking passionate and dedicated individuals who share our vision and are eager to be part of a team that is shaping the future of payments. Join us in our quest to create innovative and delightful product experiences that transform the way people do business. At SumUp, you will have the opportunity to work with a talented and diverse group of individuals who are all committed to delivering excellence in everything we do. Let's work together to make a difference in the world of payments!

Your responsibility will be bringing qualitative and quantitative information to complex problems, facilitation workshops, design sprints and cross-functional/cross-team discussions. You will work hands on to structure problem solving, design specific user experience, while collaborating with other designers to arrive at innovative, simple yet elegant solutions that cater to our merchant's real-life problems. You will be working with two squads and across multiple products. Specifically you will be involved in: 

• Overhauling the experience of our existing products
• Designing experiences for specific use cases / personas
• Conducting design sprints with the team to validate ideas and help bring them live
• Owning the continuous research initiatives and Jobs To Be Done framework in coordination with our research team

Your Profile

• You have 6+ years of experience as a UX or Product Designer, with a strong eye for UI Design.
• You know the common design tools and services (we mainly use Figma)
• Your design process follows a human-centred approach and you apply both qualitative and quantitative research methodologies to validate your solutions
• You execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation. 
• You work independently on complex set of features, collaborate with product management and engineering to arrive at optimal solutions, and coordinate across teams to create a holistic merchant experience
• You proactively engage with your design chapter and peers to get feedback and optimize the end-2-end customer journey
• You have designed and shipped complex web and mobile applications across the entire product development cycle
• You contribute best-of-class design components and UX patterns to the global design system and commit to upholding the highest standards and a shared vision
• Your excellent presentation and stakeholder management skills will help you communicate the value of design and design rational across the whole company
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MA in Design or related fields, or complementary studies with deep work experience in product design

Why Join us as a Senior Product Designer?

1. Make a Tangible Impact: Contribute to complex web and mobile applications that enhance user experiences and drive customer satisfaction.

2. Innovate Through Research: Utilize both qualitative and quantitative research methodologies to create user-centered designs that are validated by real data.

3. Collaborative Environment: Work alongside cross-functional teams, including product management and engineering, to develop holistic solutions that benefit the entire organization.

4. Influence Global Design Standards: Play a key role in developing best-in-class design components and UX patterns for a global design system, shaping the future of design within the organization.

5. Grow Professionally: Engage in a culture of continuous improvement, receiving feedback from peers and contributing to the optimization of the end-to-end customer journey.

6. Thriving in Agility: Experience the excitement of working in an agile environment, adapting quickly to changing product priorities and enhancing your problem-solving skills.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.