As a Senior Product Designer at Melio, you will be instrumental in solving complex problems for our global users, setting the standards for UI components, interaction patterns, and product and visual design. You should have deep empathy for users and a strong commitment to user-centered design principles.
You will take ownership end to end, from research through prototyping to design and usability testing. You'll partner with product managers, engineers, and content strategists to oversee people's experience with the product from conception to launch. You will design flows and experiences that are incredibly simple and elegant.
You'll work on money movement, where trust, clarity, and accuracy matter. You'll also be part of a team that treats AI as a core part of how we design and what we design. You'll use tools like Claude to explore faster, prototype in working code, and ship, and you'll shape how AI shows up in our product.
Our team prototypes in Claude Code and ships weekly. AI isn't a side experiment here. It's how we move from ideas to something users can try.
Please submit your portfolio or work samples as part of the application process. Include at least one example of work where you used AI in your process or designed an AI-powered experience.
Qualifications- 5+ years of demonstrated experience with end-to-end (hybrid UX and UI) product design in a software product company
- Proven, hands-on AI experience. You use Claude or similar tools (Claude Code, Cursor, v0, etc.) in your real workflow, and you can show what you've shipped or prototyped with them and explain what worked and what didn't.
- Experience designing AI-powered features, or a clear point of view on designing for non-deterministic systems (trust, transparency, error states, human-in-the-loop)
- Comfort turning designs into working prototypes, and working with engineers on what's ready to ship
- Excellent communication skills (able to clearly articulate design decisions)
- A strong design point of view and a high level of comfort with opposing opinions
- Experience participating in and facilitating design research, design sprints, and ideation sessions
- Demonstrated experience in building and shipping applications or software (mobile/web)
- Experience working from and contributing to established design systems/design language
- Ability to handle complex user requirements and translate them into coherent design solutions
- User-centered mindset: ability to advocate for user needs throughout the design and development process
- Strong problem-solving skills, fast learning, and an ability to work with data and usability testing
- Experience designing for diverse groups of people (international audiences)
- Extensive mastery of Figma/Sketch/InVision and other prototyping tools
- Expertise in data visualization and hierarchy within workflows. Expertise in creating coherent and readable information
- Experience in creating tools for B2B enterprise solutions
- Experience in fintech (payments, accounting, or financial workflows)
- Experience building or contributing to AI-enabled design systems, skills, or reusable prompt libraries
- Bachelor Degree in Design or Visual Communication
How is your day going to look? What will you be doing?
- Taking broad, conceptual ideas and turning them into something useful and valuable for our users
- Emphasizing a strong product strategy and vision (not just "how should this look" but also "what should we build next") to meet and enhance business goals across the company
- Designing flows and experiences that are incredibly simple and elegant
- Using Claude and other AI tools daily to research, ideate, and build interactive prototypes in code. You'll validate ideas with users and stakeholders in days, not weeks.
- Designing AI-powered experiences, such as automation, suggestions, and agentic flows. You'll define how they behave, how they earn user trust, and how they handle errors and uncertainty with money on the line.
- Making data-heavy financial workflows clear, scannable, and confident to use
- Taking part in defining a design system to be used across multiple products and platforms, and evolving it so it works for both designers and AI-assisted workflows
- Contributing to high-level strategic decisions with the rest of the product and executive teams
- Giving and soliciting feedback from other designers to continually iterate and improve, and sharing AI workflows, prompts, and patterns that raise the whole team's craft and speed
- Partnering cross-functionally to oversee people's experience with the product from
About Melio
Melio, a Xero company, is revolutionizing how small businesses handle payments. By combining Melio's best-in-class bill pay platform with Xero's global accounting expertise, we're building the ultimate financial command center for American small businesses. We're the fastest-growing B2B payment solution in the US, but we're still small enough that you can make a real, visible impact as we scale to reach millions more businesses.
Skills Required
- 5+ years of end-to-end hybrid UX and UI product design experience in a software product company
- Hands-on experience using Claude or similar AI tools in a real design workflow
- Experience designing AI-powered features or a clear approach to non-deterministic systems, trust, transparency, error states, and human-in-the-loop controls
- Ability to turn designs into working prototypes and collaborate with engineers on implementation
- Excellent communication skills and ability to articulate design decisions
- Strong design point of view and comfort with opposing opinions
- Experience participating in and facilitating design research, design sprints, and ideation sessions
- Demonstrated experience building and shipping mobile or web applications
- Experience working from and contributing to established design systems or design languages
- Ability to translate complex user requirements into coherent design solutions
- User-centered mindset and ability to advocate for user needs throughout design and development
- Strong problem-solving skills, fast learning ability, and experience using data and usability testing
- Experience designing for diverse international audiences
- Extensive mastery of Figma, Sketch, InVision, and other prototyping tools
- Expertise in data visualization and information hierarchy within workflows
- Experience creating tools for B2B enterprise solutions
- Experience in fintech, payments, accounting, or financial workflows
- Experience building or contributing to AI-enabled design systems, skills, or reusable prompt libraries
- Bachelor's degree in Design or Visual Communication
Melio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Melio and has not been reviewed or approved by Melio.
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Healthcare Strength — Employer-paid options on select medical, dental, and vision plans, plus disability, life, and pet insurance, indicate robust healthcare coverage. Wellness resources, an EAP, and team fitness programs further strengthen the health offering.
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Retirement Support — Retirement offerings include a 401(k) plan with company contributions and an employee stock purchase plan to support long-term savings. These components add predictable, non-cash value to total compensation.
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Fair & Transparent Compensation — Pay is considered market-competitive across many roles, and sales packages include meaningful on-target earnings alongside base pay. Equity grants are included as part of standard packages, enhancing total compensation for many roles.
Melio Insights
What We Do
When we started Melio, we wanted to totally reinvent the way businesses pay each other. More than an efficient accounts payable tool, we’ve created a digital B2B payment platform that not only saves time but also improves cash flow. With Melio, you choose exactly how you pay and get paid, and stay on top of invoices for good. Every transaction is simple and seamless. We’re proud to help our growing community of businesses spend more time with their customers—and less time with their books.
Why Work With Us
Our culture and people are our top priorities. We champion a team that fosters DEI in all aspects. Our #TeaMelio is made up of hardworking go-getters, and we love to celebrate the successes of our team. and the continued success of our growing company! Melio fosters collaboration and transparency both internally and externally.
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