At BuildOps, we're building a groundbreaking software solution designed to empower today's commercial contractors. From service management to project execution, we're reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.
As a Senior Product Designer, you will play a pivotal role in owning key initiatives and product areas, driving impact through end-to-end design work that helps build and improve critical parts of the product for our customers. Reporting to the Head of Design, this role is perfect for someone who is energized by complex, ambiguous problems in a fast-paced environment and eager to grow with a well-funded, fast-moving startup.
What You'll Do- Independently own the end-to-end design process, from user flow diagrams to polished designs that are ready for engineering handoff
- Participate in discovery calls and visits with our users, synthesizing research into key insights that support your decisions
- Partner with product managers throughout the design process to deliver solutions that bring value to our users and our business
- Work closely with engineers, QA, and other stakeholders to understand requirements and constraints, and iterate on ideas quickly
- Participate in design reviews by sharing your work and providing constructive feedback to other team members
- Contribute to the design team's culture of collaboration and support
- Mentor junior members of the team
- 5+ years of experience in product design, with a proven track record of delivering successful products from concept to launch
- Experience working on enterprise or vertical SaaS
- Expert proficiency in Figma
- Strong understanding of UX/UI principles and methodologies, with experience conducting user research and usability testing, and making data-driven decisions
- Excellent communication and presentation skills, with the ability to articulate design concepts and rationale to diverse audiences
- Proficiency with AI tools (e.g., Figma Make, Claude Code) to enhance various stages of the design process—synthesis, ideation, and prototyping
- Ability to travel up to six times per year for team meetings and customer visits
- Familiarity with the commercial trades (HVAC, plumbing, electrical) and/or construction, preferred but not required
- An understanding of HTML and CSS principles, preferred
- Familiarity with tools like Dovetail and Jira, preferred
- Comfortable navigating complex and ambiguous projects in a fast-paced environment
- A self-starter who is hard-working and naturally takes initiative
- Detail-oriented in everything you do
- Passionate about design, with a relentless commitment to creating exceptional user experiences
- Someone who cares deeply about doing excellent work that helps make people's lives better
- Collaborative and supportive, contributing to a strong team culture
- [124,000.00 CAD - 155,000.00 CAD / year] base salary + annual bonus opportunity (Toronto hub)
- Generous equity grant, become an owner in our company!
- A comprehensive benefits package
- Flexible PTO and hybrid work schedules
- One-time work-from-home allowance
- Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
- Company events and team-building activities, both in-person and virtual
- Fast-paced, collaborative, and dynamic work environment
- Opportunities for growth and career advancement
- Chance to work with cutting-edge technology and innovative solutions
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.
About BuildOpsJoin BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!
We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.
This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.
At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀
BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.
BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process. Verify all openings at https://buildops.com/careers. Report suspicious outreach to reportfraud.ftc.gov and [email protected]. We review every report, but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.
Skills Required
- 5+ years of experience in product design, with a proven track record of delivering products from concept to launch
- Experience working on enterprise or vertical SaaS
- Expert proficiency in Figma
- Strong understanding of UX/UI principles and methodologies, including user research and usability testing
- Excellent communication and presentation skills
- Proficiency with AI tools (e.g., Figma Make, Claude Code) to support synthesis, ideation, and prototyping
- Ability to travel up to six times per year for team meetings and customer visits
- Familiarity with the commercial trades (HVAC, plumbing, electrical) and/or construction
- Understanding of HTML and CSS principles
- Familiarity with tools like Dovetail and Jira
BuildOps Compensation & Benefits Highlights
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Healthcare Strength — Day-one medical, dental, and vision coverage, plus life and disability insurance and an Employee Assistance Program, signal robust core protection. Mental-health support and HSA/FSA options are also highlighted.
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Parental & Family Support — Paid parental leave, fertility benefits, caregiver supports, childcare options, and family medical leave are explicitly featured. A post-parental leave return-to-work program and an onsite Mother's Room further reinforce family-friendly design.
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Wellbeing & Lifestyle Benefits — Daily lunch stipends/free meals, onsite amenities, commuter perks, team events, hybrid/remote options, and home-office stipends provide meaningful day-to-day support. Wellness programs and flexible PTO add additional lifestyle flexibility.
BuildOps Insights
What We Do
BuildOps is the AI-native platform for commercial contractors. Built for the complexity of large-scale commercial work, it replaces disconnected tools and manual workflows with a single system that runs every job from quote to close. At the center of the platform is OpsAI, BuildOps' intelligence layer designed for real work in the trades. OpsAI helps dispatchers send the right tech in seconds, gives field crews the context they need before they step onsite, and helps offices bill clearly and stay on top of cash — all inside the workflows teams already use. Founded in 2018 by a U.S. Army veteran, BuildOps exists to give mission-critical trades technology as strong and reliable as they are — so they can operate with clarity when the work is on the line. Today, more than 1,000 leading companies across North America trust BuildOps to power their businesses, backed by Founders Fund, N47, Meritech Capital, and other top investors.
Why Work With Us
The idea for BuildOps was born out of the very real need felt by our founders from their own experience both in technology and in the field. We’re a widespread, but tight-knit, team of go-getters. We are passionate but humble. Unique, but fiercely collaborative. And at the end of the day, we truly love what we do.
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BuildOps Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BuildOps believes hybrid work balances in-person collaboration with flexibility. At BuildOps, we believe that a hybrid work model strikes an ideal balance between in-person connection and flexibility.
