Senior Product Designer - Remote

Hello! ✨

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role:

We are looking for a Senior Product Designer who will join our stream-aligned Agents team and use extensive experience to thoughtfully improve our AI Agents products and provide excellent user experience for our customers. A strong portfolio of successful UI/UX and design systems knowledge is essential.

How you will impact:

• Owning the end-to-end design process for new AI features, from initial concept and research through prototyping to final UI;
• Creating low-fidelity wireframes to visualize basic structure and functionality and converting them into high-fidelity mockups and prototypes;
• Building rapid prototypes, MVPs, and proofs of concept to validate ideas quickly;
• Continuously iterating on designs based on feedback and changing requirements;
• Maintaining and improving the design system on Figma;
• Ensuring designs are responsive and adaptable across devices;
• Conducting user interviews and surveys to understand user needs and pain points;
• Providing design reviews for developers;
• Contributing to design documentation, playbooks, and best practices;
• Researching competitors and market trends to inform the strategic direction of our AI Agents and UCaaS features;

What You Bring to the Team:

• 4+ years of experience in Product Design, preferably within SaaS companies.
• Strong UI design skills with an exceptional eye for visual hierarchy, typography, spacing, color, and interaction details, demonstrated through a high-quality portfolio.
• Demonstrated ability to deeply understand user needs by integrating both qualitative and quantitative user research into the design process.
• Experience building, maintaining, and scaling Design Systems in Figma.
• Ability to create low-fidelity wireframes, high-fidelity mockups, rapid prototypes, and MVPs.
• Experience conducting user interviews, surveys, and validating hypotheses before development.
• Autonomy and leadership: ability to independently lead tasks from value analysis and discovery through post-release validation.
• Excellent communication and collaboration skills, with the ability to build trusted partnerships with developers, Tech Leads, and Engineering Managers.
• Must-have: daily user of AI tools such as Claude Code, Codex, Cursor, or similar, who enjoys experimenting with new AI tools and workflows.

Bonus Points If You:

• Have experience designing conversational AI interfaces, copilots, or other emerging AI-driven UX patterns.
• Have facilitated design workshops or presentations for stakeholders.

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What we offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

🌱 Well-being Support – We offer access to psychology sessions to support your mental and emotional health

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations (30 mins)
🛠️ Step 2: Final Tech Interview – A conversation with Team Lead and Senior Product Designer to ensure alignment with our values and mission (60 mins)

We Are Wildix

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Ready to join us? Apply Now!