What You'll Do
- Overall Impact
- Act as the design lead within your tripod, partnering closely with Product Management and Engineering to guide product discovery, usability standards, and customer learning.
- Take ownership of large, ambiguous problems, and confidently contribute hypotheses and solutions across multiple surfaces to drive clarity and cohesion.
- Effectively influence direction through design storytelling, research synthesis, and clear product thinking.
- Anticipate edge cases and usability risks early; drive evidence-led iteration across EA, beta, and GA.
- Uplevel those around you through mentorship, feedback, and active contributions to team rituals and process improvement.
- Raise the bar for usability within a product area, contributing new patterns to our design system to empower team-wide efficiency at scale.
- Usability Ownership
- Lead usability across your tripod by framing problems, surfacing assumptions, and co-creating solutions informed by data and user insights.
- Set and uphold the usability bar from early access to GA, ensuring iterative work feels usable, intuitive, valuable, and closely connected to our business strategy.
- Optimize for speed to value while clearly articulating smart quality tradeoffs and building highly usable experiences through a longer journey of experimentation.
- Apply deep product knowledge and business context to make strategic design decisions that prioritize user success.
- Participate in customer discovery sessions and serve as the expert on customer needs within an area
- Design Execution
- Model practices of testing and experimentation that enable fast learning and continuous value delivery into the hands of customers.
- Deliver detailed design specs with full states and interactions, leveraging and contributing to the design system.
- Turn complexity into simplicity by designing intuitive flows, wireframes, and high-fidelity prototypes.
- Track design decisions and rationale; share proactively to build shared understanding across teams.
- Identify, test, and scale new methods, tools, or workflows to improve design and development efficiency across products and teams.
- Lead Design QA in collaboration with Eng and QA partners, ensuring usability, consistency, and polish are upheld before launch.
- Collaboration & Tripod Leadership
- Serve as a trusted partner in your product tripod, owning usability and helping shape roadmap priorities, scope decisions, and product bets.
- Own the prioritization and scoping of design initiatives that span multiple projects, ensuring alignment and creating visibility where design work is happening.
- Facilitate alignment across disciplines by making problems visible to peers and leadership, decisions clear, and evidence central to the conversation.
- Support a culture of inclusive feedback by seeking input from peers and partners early and throughout the process while owning the ultimate usability outcome.
- Team Citizenship
- Model high standards of craft, collaboration, and accountability.
- Mentor mid-level designers, offering guidance on design systems, critique, and career growth. Share product thinking and usability expertise across the broader org, supporting cross-functional growth.
- Proactively contribute to team rituals for your tripod (crits, QAs, planning) and provide support to your design team peers for a net positive impact. Be a culture carrier, championing inclusivity, curiosity, and feedback in your day-to-day work.
What You Should Have
- 8–10 years of product design experience, including ownership of end-to-end solutions in modern SaaS environments.
- A strong portfolio demonstrating design leadership across complex, multi-state flows or systems.
- High level of expertise in Figma and a solid understanding of responsive design and design systems.
- Fluency in user-centered design principles, usability heuristics, and rapid prototyping techniques.
- Experience working in empowered product teams (tripods or trios) and driving outcomes through collaboration.
- Excellent storytelling and communication skills, bringing others along in your thinking.
- Self-directed, resilient, and proactive, you seek clarity, raise the bar, and unblock others.
- Highly accountable and strong prioritization skills
- Proven track record of influencing organizational design strategies beyond direct product scope.
Nice To Haves
- Experience with hypothesis-driven product development
- Familiarity with user research tools (e.g., Maze, UserTesting, or analytics platforms)
- Track record of mentoring or leveling up peers
Top Skills
What We Do
Articulate develops e-learning software, content, and resources that change the way the world learns.
More than 106,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com.
With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360.
With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love.
Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 965,000+ member of E-Learning Heroes.
As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees.
We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020.






