Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
CONTEXT
For a very ambitious agile-at-scale program, leveraging state-of-the-art ways of working & technologies that carries major business stakes, we are looking for a Product Designer.
You will work on a large-scale CRM at the core of internal operations, supporting key business operations. It is used daily by Sales, Customer Care, and various support functions.
In this B2E context, you will tackle complex user journeys, legacy systems, and operational constraints requiring pragmatic, research-driven design decisions.
You will report to the Head of Design. You will interact with Product Managers, Product Owners, User Researcher, Developers and Stakeholders.
YOUR ROLE
As Senior Product Designer, you will design user-centered solutions in constrained environments:
- Develop an understanding of professional user contexts, workflows, and business needs
- Translate UX research insights into structured and actionable design directions
- Produce design deliverables (wireframes, high-def mockups, prototypes) aligned with identified needs
- Integrate the specific constraints of CRM systems (complex workflows, information density, business rules...) into design proposals
- Iterate on design solutions based on user feedback, technical feasibility, and project requirements
- Make informed trade-offs between usability, technical constraints, and business objectives
- Work collaboratively with other Designers and User Researchers
YOUR PROFILE
You could be our next teammate if you:
- Hold a Master's degree (or equivalent) in Ergonomics, UX Design, or a related field
- Have significant experience working in complex B2E environments, designing internal tools balancing user needs with complex business processes
- Bring critical thinking, an analytical mindset, and great planning and organizational skills
- Have a proactive, solution-oriented mindset, with a strong curiosity to understand real user behaviors and the ability to challenge assumptions
- Lead the design facilitate decision-making, and confidently articulate and advocate design choices to stakeholders
- Have a fluent French and English, both spoken and written (international teams)
We love working with each other because we have built a culture that suits us well:
- Happy: Where there is a will, there is a way. Having a positive disposition allows us to
- Achieve great things and to support each other
- Helpful: Always looking for ways that you can help others
- Curious: It is essential that you have a passion for learning. Technology changes daily, and life has a way of constantly raising the bar
Apply now and Vibe with Us!
Skills Required
- Master's degree (or equivalent) in Ergonomics, UX Design, or related field
- Significant experience designing complex B2E/internal tools and CRM systems
- Proven ability to produce wireframes, high-fidelity mockups, and interactive prototypes
- Experience translating UX research insights into actionable design directions
- Ability to integrate CRM-specific constraints (complex workflows, information density, business rules) into designs
- Strong critical thinking, analytical mindset, planning and organizational skills
- Proactive, solution-oriented mindset with strong curiosity about real user behaviors
- Experience leading design, facilitating decision-making, and advocating design choices to stakeholders
- Ability to iterate designs based on user feedback and technical feasibility
- Fluent French and English, both spoken and written
- Experience collaborating with Product Managers, Product Owners, User Researchers, and Developers
What We Do
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility. Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe. Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure
