SumUp | Product & Design | London, United Kingdom
Competitive salary · Office-first
Check out our London office 🎥
About the teamThe Consumer Bank squad sits at the heart of one of SumUp's most exciting growth bets — scaling SumUp Pay, our consumer fintech product, to millions of active users across Europe. The team owns end-to-end UX and product design across the full user lifecycle, from onboarding and activation through to engagement features like Spaces, Open Banking insights, and budget tracking. This is a high-craft, high-autonomy environment where design isn't just execution — it's central to defining the problems worth solving, and your work will directly shape adoption, retention, and the future of SumUp's consumer offering.
What you'll do- Own end-to-end product design within the Consumer Bank squad, from discovery through to delivery, across the SumUp Pay mobile experience
- Lead discovery by identifying user problems, framing opportunities, and shaping hypotheses alongside Product and Engineering
- Design intuitive, high-quality mobile experiences in Figma that drive key metrics including activation, engagement, and retention
- Validate solutions through prototyping, user research, and usability testing, using both qualitative and quantitative data to iterate
- Contribute to the design system and help maintain consistency and quality across the product as SumUp scales its consumer offering
- Proven experience as a Senior Product Designer working on mobile-first consumer products, with a portfolio demonstrating end-to-end UX design and measurable impact
- Strong discovery skills, including problem framing, hypothesis definition, user research, and insight synthesis
- Excellent UX, interaction, and information design skills, with a high bar for quality and usability
- Comfort working autonomously within cross-functional teams alongside Product Managers and Engineers, with solid understanding of technical constraints
- Ability to leverage AI design tools (e.g. for ideation, prototyping, and research synthesis) to accelerate workflows and elevate the quality of outcomes
- Proficiency in Figma and experience contributing to or evolving design systems
🌎 Opportunity to work with a truly global, multicultural team from our central London Bridge location. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
🏖️ Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
🏥 Health matters: private health insurance, including optical and dental
🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta
💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
🛡️ Peace of mind: life insurance from MetLife for 2× your salary
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
🎬 Want to see more of life at SumUp? Explore our Global Employer Brand video library to add to your job post or create LinkedIn posts.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Skills Required
- Proven experience as a Senior Product Designer working on mobile-first products
- Strong discovery skills including user research and insight synthesis
- Excellent UX and interaction design skills
- Experience using data to inform design decisions
- Strong collaboration skills with Product Managers and Engineers
- Understanding of technical constraints in design
- Ability to leverage AI design tools for workflows
- Proficiency in modern design tools such as Figma
SumUp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.
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Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
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Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
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Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.
SumUp Insights
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
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