Senior Product Designer - Consumer Platform

Posted 24 Days Ago
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Toronto, ON, CAN
In-Office
134K-178K Annually
Senior level
Food • Mobile
The Role
As a Senior Product Designer, you will create engaging user experiences for the Diner Engagement team, collaborating with product managers, designers, and engineers, and navigating all design process stages from research to high-fidelity designs.
Summary Generated by Built In

This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.

About OpenTable:

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Learn more about how we work

The opportunity 

As a Senior Product Designer, you’ll get to: 

Be embedded on our Diner Engagement team & work closely with a global team of product managers, product & brand designers, engineers and data scientists, to define our strategy and drive the future of OpenTable’s customer experience.

This Senior Product Designer will build impactful user experiences that delight customers and drive our business forward, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business.

This individual will collaborate with other designers whilst navigating the full range of a product designer’s work—from research to high-fidelity designs. On some days you’ll be sketching ideas and launching experiments as A/B tests, and on others, conducting a customer interview or running a team workshop. 

Learn more about how we work at opentable.design

Please apply if:

You put people at the center of everything you do—you’re equally motivated by crafting impactful product design strategies and experiences for users as well collaborating across teams and working together to solve problems. 

You also: 

  • Excel at translating sophisticated workflows into elegant and accessible user experiences
  • Comfortably navigate all stages of the design process, from assembling insights with user research, building, and testing prototypes, delivering polished visual design, and working collaboratively with product managers and engineers to bring the UX to life
  • Continuously value introspection to improve yourself, your team, and your products
  • Proactively seek and incorporate direction from senior team members, and are generally eager to learn and curious about the latest design trends and methodologies
  • Have a creative approach and open mind to solving problems, thrive with challenges, and can independently lead a project or product area while being open to feedback and coaching
  • Drive collaboration between partner teams and can operate as a phenomenal teammate.
  • Actively supply to group conversations, facilitate working sessions, and help shape decisions
  • Have developed a large arsenal of tools and know when to use what to move the work forward
  • Have a portfolio that demonstrates your problem-solving skills, exceptional visual design skills, and interaction design skills through a breadth of great product design work across web and mobile platforms
  • Have experience working on global products in a large-scale, product-led environment, and have deep experience across all platforms including iOS, Android and responsive web
  • Have a track record of excellent communication and storytelling skills

**When applying, please include a link to your online portfolio and password. We are reviewing portfolios thoroughly as part of the initial process and we appreciate the opportunity to learn more about you and your work. Thank you!

Benefits and Perks
  • Generous paid vacation (20 days) + time off for your birthday
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
    • Company-paid therapy sessions through SpringHealth
    • Company-paid subscription to Headspace
    • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • Paid parental leave
  • Paid volunteer time
  • Focus on your career growth:
    • Development Dollars
    • Leadership development
    • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Private health and dental insurance
  • Life and Disability insurance

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $134,000 - $178,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-LR1

Top Skills

Design Tools
Interaction Design
Prototyping
User Research
Visual Design
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The Company
HQ: San Francisco, CA
1,891 Employees
Year Founded: 1998

What We Do

With millions of diners, tens of thousands of restaurants, and 20+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Why Work With Us

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

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