Senior Product Designer, Chat Experience

Reposted 5 Days Ago
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Singapore, SGP
In-Office
Senior level
Fintech • Financial Services • Cryptocurrency
The Role
The Senior Product Designer will create user-friendly designs for chat experiences, lead collaboration with teams to enhance product development, and focus on innovative design solutions to boost user engagement.
Summary Generated by Built In
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
 
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
 
About the Opportunity
Join our product design squads at OKX as a Senior Product Designer, Chat Experience and become a pivotal force in defining the crypto experience landscape. This role offers you a unique opportunity to craft intuitive, trustworthy, and aesthetically appealing user experiences that set the standard in the rapidly evolving crypto industry. Your work will not only shape customer-facing designs that meet the needs of a global audience but also drive business-facing design practices that underpin strategic decisions and product development. Collaborating with an interdisciplinary team of product managers, engineers, and other key stakeholders, you will lead the charge in transforming ideas into design-driven solutions that resonate with users globally.
 
What You’ll Be Doing
  • Drive experience innovation on socially-driven and interaction-heavy feature, elevating user experience and foster meaningful connections—ultimately boosting user adoption and engagement.
  • Partner closely with product managers, researchers, and engineers to define core problems and deliver user-centered design solutions—taking them from concept to polished execution.
  • Contribute to the product development process with wireframes, user flows, journey maps, high-fidelity mockups, interactive prototypes, and evaluative research
  • Collaborate closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision of your area of ownership
  • Consistently elevate the quality of the design by soliciting feedback from peers and stakeholders through formal Design Reviews, presentations and by facilitating design thinking workshops
What We Look For In You
  • Experience in designing visually or engaging consumer-facing chat experience or instant messaging platform/features.
  • A strong sense of ownership and a growth mindset—you take initiative, stay curious, and continuously push your craft forward.
  • Experience designing for chat, social, or user-to-user interaction features.
  • Deep expertise in visual and user interface design, with a sharp eye for detail and a passion for delivering pixel-perfect experiences.
  • A champion of innovation who brings fresh ideas to the table and solves problems with creativity and clarity.
  • Strong critical thinking and design judgment—you can zoom in on micro-interactions and zoom out to shape holistic user journeys.
  • 3+ years of experience collaborating within cross-functional teams at a tech company, shipping end-to-end design solutions that make an impact.
  • Strong communication skills with a proven ability to articulate ideas and advocate for design decisions.
 
Nice to Haves
  • Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
  • Familiarity with design systems and the ability to scale visual consistency across platforms.
  • Exposure to data-informed design—comfortable interpreting user insights, behavioral data, or A/B test results.
  • Experience working across time zones with distributed teams—you know how to stay aligned and communicate with clarity.
  • A Bachelor or Masters in Fine Arts in Graphic/Visual Design, Visual Communication, or a related design discipline.
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Skills Required

  • 3+ years of experience collaborating within cross-functional teams at a tech company
  • Experience in designing visually engaging consumer-facing chat experience or instant messaging platform/features
  • Deep expertise in visual and user interface design
  • Strong communication skills with a proven ability to articulate ideas and advocate for design decisions

OKX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.

  • Fair & Transparent Compensation Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
  • Healthcare Strength Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
  • Wellbeing & Lifestyle Benefits Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.

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The Company
Dublin, Dublin
1,073 Employees
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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