Senior Product Data Analyst (VPN)

Reposted 17 Days Ago
Be an Early Applicant
3 Locations
Hybrid
4K-6K Annually
Senior level
Information Technology • Software • Cybersecurity
The Role
The Senior Product Data Analyst will lead product analytics, define core metrics, drive experiments, and provide insights to improve product performance.
Summary Generated by Built In
Want to lead a culture of data-driven decision-making? Love turning data into meaningful, actionable insights? If so, we want you on our Data team at Surfshark! This team comprises experts who specialize in collecting, analyzing, and interpreting large amounts of data, as well as building predictive models using machine learning algorithms. The Data team also takes pride in creating robust data products that allow other teams to monitor, plan, and achieve their goals effectively.

If you want to:

  • Own product analytics across the VPN user journey;

  • Partner with product managers and engineers to shape decisions, not just report outcomes;

  • Translate ambiguous questions into structured analyses and clear recommendations;

  • Define and maintain core product metrics (e.g., connection speed, stability, etc.);

  • Drive experimentation on product experience;

  • Identify friction in the user journey and quantify its impact on retention and LTV;

  • Build analytics solutions end-to-end: data models, dashboards, and deep dives;

  • Proactively surface insights that improve product performance.

And you can check off:

  • Strong experience in product analytics (SaaS or consumer apps; subscriptions are a plus);

  • Advanced SQL and experience with event-level data;

  • Familiarity with modern analytics tools (dbt, Tableau, Git);

  • Ability to structure ambiguous problems into clear analytical work;

  • Solid understanding of experimentation, funnels, and retention;

  • Clear, concise communication that drives decisions.

Here’s the deal:

    • Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;

    • Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;

    • Tools of your choice: choose technical equipment and the tools you need to do your best;

    • Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;

    • Convenient commuting: traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;

    • Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;

    • Premium Surfshark accounts: for you, your family, and friends;

    • Gross salary: 4000 - 5900 Eur/month for the Lithuanian market, 19600 - 25000 Pln/month for the Polish market. It may vary depending on your skills and experience.

Skills Required

  • Strong experience in product analytics (SaaS or consumer apps)
  • Advanced SQL and experience with event-level data
  • Familiarity with modern analytics tools (dbt, Tableau, Git)
  • Ability to structure ambiguous problems into clear analytical work
  • Solid understanding of experimentation, funnels, and retention
  • Clear, concise communication that drives decisions
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The Company
Kaunas, , Kauno
419 Employees
Year Founded: 2018

What We Do

Surfshark is a fast-growing cybersecurity company focused on developing humanized privacy & security protection solutions to secure people's digital lives. Its core product is one of the TOP 3 VPNs globally, trusted by millions of users around the world. Additionally, Surfshark has been developing solutions such as Antivirus, Alert - a data leak detection system, a private search tool - Search, Incogni, Dedicated IP, and Alt-ID. Founded in 2018 as a VPN, Surfshark has quickly managed to become one of the leading brands in the VPN industry and offers a security bundle that goes beyond the VPN. Today, Surfshark is a second unicorn in Lithuania with 400+ employees in Vilnius, Kaunas, Warsaw, and Berlin, and securing the digital lives of users in 100+ countries

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