SumUp enables businesses to get paid easily, process orders quickly, sell online instantly, and have full control over their money. We create the tools businesses need to make their business and their customer experience thrive. And we love it! :)
Joining the Payments Tribe will be exciting for you if you enjoy turning complex data into clear, actionable stories. Our teams produce vast amounts of data, and we have a solid foundation of curated datasets. Your mission is to bridge the gap between that data and business decisions - deciding what to show, what to hide, and how to guide stakeholders from top-level KPIs to supporting evidence.
As a (Senior) Product Data Analyst, you won’t just be "building reports." You will be the architect of our analytical narrative, ensuring that our dashboards are intuitive, trustworthy, and high-impact. You will partner with our Data Analytics Engineers so you can focus 100% on insights, visualization, and product experimentation.
What you'll be doing- Data Storytelling: Turn complex Payments metrics into clear, decision-ready narratives for non-expert stakeholders.
- Dashboard Redesign: Streamline our Tableau environment so core stakeholders can answer "How are we doing?" in under 2 minutes without expert support.
- KPI Stewardship: Iterate on our KPI hierarchy- defining North Star vs. diagnostic metrics—and documenting the logic behind them.
- Product Insights: Proactively surface opportunities and risks, shaping experiments and product priorities based on your findings.
- Enable Self-Service: Establish templates and standards for dashboard structure, naming, and annotations to ensure a consistent data culture across the tribe.
- Visual Communication is your superpower: You have strong hands-on experience with Tableau (or equivalent) and a portfolio of work where you’ve simplified complex data views.
- You think like a Product Manager: You understand that a dashboard is a "product" with an audience, a primary question, and a cognitive load.
- Analytical Foundation: You have 3+ years of experience in BI or Product Analytics, with solid SQL skills for data validation and analysis.
- KPI Expertise: You have experience selecting and refining metrics, avoiding vanity metrics, and aligning data to business goals.
- Growth Mindset: You are curious about the complex world of Fintech and enjoy the autonomy of driving your own hypotheses.
- Experimentation: Ideally, you’ve worked with A/B testing, causal measurement, or event-tracking platforms before.
- Global Impact: You’ll play a key role in a scale-up that is part of a truly global team of 3,000+ people across 4 continents.
- Real Ownership: You'll have the space to drive your career, take ownership of projects, and impact our product roadmap irrespective of your job description.
- Work-Life Balance: 25 days’ paid leave (increasing with tenure), a 1-month paid Sabbatical after 3 years, and 10 days dedicated "educational leave."
- Growth: An individual learning budget to expand your skillset.
- Family Support: Childbirth/adoption bonuses
- Health and life insurance, co-sponsored Multisport cards, discounts, a referral program, 100 EUR monthly food vouchers, 40 EUR flexible benefits, and more.
Please note: This role requires the right to work in Bulgaria. We are currently not able to support visa applications or relocation for this position at this time.
About us:
SumUp is a leading financial technology company, founded in 2012 with the goal of empowering small businesses around the globe. We’re the financial partner of choice for more than 4 million merchants in over 35 markets. We collectively build, plan and fine-tune the technology that drives SumUp and empowers small businesses around the world.
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their business. With a founder's mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Skills Required
- 3+ years of experience in BI or Product Analytics
- Solid SQL skills for data validation and analysis
- Hands-on experience with Tableau (or equivalent) and a portfolio simplifying complex data views
- Experience selecting, refining, and documenting KPIs and metric logic
- Strong visual communication and dashboard design skills
- Experience with A/B testing, causal measurement, or event-tracking platforms
SumUp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.
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Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
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Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
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Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.
SumUp Insights
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
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