Senior Product Complaint Associate

Reposted 5 Days Ago
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Parañaque City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Semiconductor
The Role
The Senior Product Complaint Associate investigates production issues, manages corrective actions through 8D reporting, and ensures product quality by collaborating across teams.
Summary Generated by Built In

The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.

The Opportunity

Join Allegro MicroSystems as a key driver of quality and operational excellence. In this role, you will be at the heart of our problem-solving process, investigating production abnormalities and low-yield runs to ensure our products meet the highest standards. You will act as a critical bridge between production, quality, and engineering, utilizing structured methodologies like 8D reporting to prevent reoccurrence and drive continuous improvement. This is a high-impact opportunity for a methodical thinker who thrives in a fast-paced, collaborative manufacturing environment.

What You Will Do
  • Investigate & Root Cause: Identify and summarize low-yield lots, conducting deep-dive investigations through data analysis, personnel interviews, and comparison against established standards.
  • Lead 8D Reporting: Coordinate with support groups to brainstorm root causes and formulate effective corrective actions, ensuring all 8D reports are comprehensive and submitted within commitment dates.
  • Manage Material Disposition: Partner with QME for the disposition and safekeeping of affected runs (MRB), ensuring proper documentation and tracking in systems like MES and Oracle/Camstar.
  • Drive Communication: Disseminate finalized reports to line supervisors, provide weekly updates on hold lots to the assembly team, and facilitate meetings to resolve process or administrative issues.
  • Support Production & Improvement: Provide backup support for assembly supervisors when needed and initiate new systems or methodologies to enhance overall process stability and quality.
What You Will Bring
  • Technical Expertise: A strong electronics background with a solid understanding of semiconductor assembly and manufacturing processes.
  • Problem-Solving Mastery: Experience in 8D methodology and containment actions, with the ability to use a logical, systematic, and sequential approach to complex problems.
  • Systems Proficiency: Technical comfort working with Microsoft Office, and ideally, experience navigating manufacturing systems such as ORACLE and CAMSTAR.
  • Communication Skills: The ability to express ideas clearly and concisely, both in writing and in team settings, while maintaining a professional and organized manner.
  • Resilience & Integrity: A hardworking and trustworthy nature with the ability to make sound decisions and work effectively under pressure in a demanding environment.

Why Allegro?


Join Allegro and become part of a team where your contributions truly matter.

We foster a culture of Real Innovation, empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement.
Your work will create a Real Impact by solving complex real-world challenges that fuel our success and shape the future of technology.
You’ll experience Real Connection, collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose.
Join us—and help build what’s next.

Skills Required

  • Strong electronics background
  • Experience in 8D methodology
  • Technical proficiency in Microsoft Office
  • Experience with ORACLE and CAMSTAR

Allegro MicroSystems Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allegro MicroSystems and has not been reviewed or approved by Allegro MicroSystems.

  • Strong & Reliable Incentives Feedback suggests bonuses are generous and a meaningful part of total compensation. Variable pay is viewed as reliably contributing to take-home pay.
  • Healthcare Strength Comprehensive medical, dental, vision, mental health, and fertility support is seen as robust. Day-one eligibility and advocacy services further strengthen access to care.
  • Leave & Time Off Breadth Vacation, sick/personal time, parental and family leave, holidays, and volunteer time off provide ample ways to step away from work. Generous PTO and floating holidays contribute to work-life balance.

Allegro MicroSystems Insights

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The Company
HQ: Manchester, NH
1,959 Employees
Year Founded: 1990

What We Do

At Allegro MicroSystems, we’re passionate about developing intelligent solutions that move the world toward a safer and more sustainable future – while giving our customers a competitive edge. With more than 50 years of experience developing advanced semiconductor technology and application-specific algorithms, Allegro is a global leader in power and sensing solutions for motion control and energy-efficient systems. Through our innovations, we are helping our customers make breakthrough advancements in areas like advanced mobility, green energy, and factory automation. Each year, we ship over one billion units into these applications to support our 10,000+ customers around the globe, including over 50 automotive OEMs. Our diverse team of 3,500+ employees is spread across 13 countries, powering our global engineering, manufacturing, and support and enabling our innovations. That’s why we work hard to create a collaborative, energetic environment that rewards ingenuity and helps our employees make a difference every day.

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