The Role
The Senior Product Analyst will generate insights, collaborate with product managers, conduct A/B tests, and monitor product performance to facilitate data-driven decisions.
Summary Generated by Built In
Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers.
Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to drive decision-making. They're also excellent communicators with the ability to story-tell with data to both technical and non-technical stakeholders alike.
Our analysts are deeply embedded into the business and will interact with individuals at all levels of the business from Managers to our leadership team.
We are currently looking for Senior Product Analysts to join our Fraud, Payments, Lending and Operations product tribes. Your role is to be the key person generating the insight that helps us to make data-driven decisions to improve our product.
A day in the life...
- Generate key insight from our vast data warehouse and help our product managers drive product development
- Pair with product managers to design and implement A:B tests in live customer journeys
- Model and forecast the impact of changes that you are driving
- Work collaboratively with product managers, software engineers, designers and credit analysts to get to the best solution
- Take on ownership of analytical projects and identifying new and exciting opportunities through analysis
- Monitor key metrics to understand how the product is performing and regularly present this to product managers and senior stakeholders
About you...
- You have some experience in a data-led, fast paced environment (e.g. consulting, banking, start-up)
- You’re analytical and have excellent attention to detail
- You have a quantitative background, and you are a natural at turning data into insight to make decisions
- You have strong experience using SQL and bonus points for some Python
- You have some experience in using Tableau or other BI tools (e.g. Looker, Power BI)
- You can communicate your insights succinctly, stick to key results and influence upwards, downwards and sideways
- You treat others with respect but you’re not afraid to challenge them sensitively
- You’re a self-starter. You know when to ask for support and you’re not shy about doing so but you don’t wait to be told what to do
- You’re always on the lookout for new learning opportunities and strive to be on the cutting edge
- You are used to working in cross-functional teams with many skillsets coming together to make amazing products
*Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!*
At Zopa we value flexible ways of working.
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Top Skills
Looker
Power BI
Python
SQL
Tableau
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The Company
What We Do
We’re Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.
