Jobs at Zopa Bank

Lead data-driven 2nd-line compliance assurance for a digital bank, running targeted reviews using analytics and AI, collaborating with data teams, providing compliance analysis, and overseeing assurance approaches across risk areas to ensure effective risk management and better customer outcomes.

Lead implementation and adoption of the OneModel people analytics platform, build dashboards and self-service reporting, maintain headcount and workforce data, strengthen data governance, produce Executive and Board reporting, automate processes, partner with Finance, Technology and vendors, and provide actionable people insights to improve business performance.

Provide pragmatic compliance advice and oversight for the lending business, ensure regulatory adherence (COBS, BCOBS, CONC, SYSC), review financial promotions, lead compliance reviews, represent compliance on projects and committees, and drive compliance awareness across the business.

Lead day-to-day complaints and DSAR operations, manage Complaints Team Leaders, ensure regulatory compliance (FCA DISP, Consumer Duty, GDPR), resolve escalations, use complaint data and root-cause analysis to drive improvements, and partner with cross-functional teams.

Own and improve first-line frameworks for Operational Resilience and Third-Party Risk. Simplify processes, create guidance and templates, improve workflows and governance, and lead resilience activities (self-assessment, important business services, impact tolerances, dependencies, testing). Oversee the material third-party register, embed risk requirements into supplier processes, and support monitoring, BCP and exit planning for high-risk suppliers.

Lead and manage the Mobile Platform team, drive mobile technical strategy and delivery, improve app architecture, build/distribution/observability, and communicate with senior stakeholders to deliver high-profile strategic projects.

As a Senior IT Services Engineer, you will design, implement, and support solutions across various technologies, driving automation and operational resilience.

Join our Point of Sale squad as a Software Engineer to design, develop, and maintain systems that enhance customer finance experiences at checkout.

The Engineering Manager at Zopa leads Engineering teams, drives product development, ensures high-quality deliverables, and promotes team growth in a collaborative environment.

As a Senior Web Content Manager, you will write and optimize web content, collaborate with SEO specialists, analyze data to drive performance, and enhance customer journeys on the Zopa website.

As a Senior Software Engineer, you'll solve financial problems through coding, develop distributed systems, and work collaboratively in a fast-paced environment.

Design and evolve core banking services, ensuring scalability, resilience, and security while influencing technical direction and mentoring team members.

Software Engineers at Zopa focus on building scalable microservices and solving financial problems, working collaboratively with various teams.

As an Android Engineer, you'll migrate the app from React Native to native Android using Kotlin, enhance app performance, collaborate on best practices, and work cross-functionally to deliver high-quality features.

Lead development of customer-facing and internal web applications using Next.js, React and TypeScript. Influence frontend architecture, build reusable components, and improve performance, accessibility, and technical SEO. Drive experimentation/A-B testing, observability and CI/CD best practices, mentor engineers, and collaborate with Product, Design, Marketing and Backend teams to deliver scalable, high-quality web experiences.

Build and enhance customer-facing and internal web applications using Next.js, React and TypeScript. Collaborate with Product, Design and Backend teams to deliver accessible, high-performance experiences. Contribute to shared components, platform tooling and improve performance, observability, testing, CI/CD and developer experience. Participate in design, code reviews and own feature delivery across the full software lifecycle.

Build, enhance and maintain FP&A models and Anaplan planning solutions (P&L, balance sheet, regulatory capital, forecasts, stress testing). Improve data flows, reconciliations, governance and automation. Partner with Finance, Risk, Treasury, Product and Technology to deliver decision-ready outputs, support budgeting, long-term planning and scenario analysis for senior stakeholders.

Lead design, implementation and ongoing monitoring of finance and legal control frameworks across the CFO function. Manage RCSA, EUC testing, liaise with 1st/2nd line risk and auditors, drive control automation, and present findings to senior management and Board committees.

Lead and deliver major financial crime initiatives, deputise for the Head of Financial Crime, design and enhance KYC, screening, transaction monitoring and SAR controls, partner with Product, Engineering and Data to embed controls, use data and emerging tech to improve effectiveness, and influence senior stakeholders while mentoring the team.

Lead and grow a small design-systems team to scale Zopa's native design system as a strategic platform. Define governance, processes, and metrics; partner with Product, Engineering and Brand to prioritise components and drive adoption; balance hands-on system work with strategic leadership and embed AI-enabled workflows to improve delivery speed and quality.