Senior Product Analyst - Veeva QMS

Job Purpose:

This role is positioned within the Enterprise Veeva Quality Product Team, responsible for contributing to the technical solution design, implementation, and continuous improvement of the Veeva Quality Suite with specific alignment to the Quality, Audit & Risk business processes.

• The Veeva Quality Senior Product Analyst will have advanced experience in Veeva QMS/ Veeva QualityDocs Vault configuration and be able to provide subject matter expertise to fellow team members.

• Manage advanced configuration change requests on lifecycles, workflows, atomic security settings, objects, reports, etc.

• Responsible for documenting technical changes following GSK’s Internal framework.

• Participate in Test Authoring of any development work to support Validation activities, utilising HP Quality Center.

• Participate in Veeva Quarterly Releases for Impact analysis and enabling functionality.

• Ability to work with core business leads to streamline legacy processes using Veeva functionality and drive user efficiency.

• Expertise in the life sciences industry, especially regarding Quality, Audit & Risk business processes and technology landscapes. Knowledge of GxP.

• Experience of being part of an Agile team, working with cross-functional teams, managing customer expectations, and helping to drive best practice

• Ensure that the GSK Standard Processes are applied and adhered to including embedding and adopting standard ways of working in accordance with Quality Risk and Compliance and Validation policies.

Key Responsibilities:

• Provide Product expertise in Veeva Quality suite as a certified Vault platform administrator and VQD & QMS system administrator and configuration specialist.

• Manage configuration changes for VQD/QMS per agreed priority backlog items in JIRA.

• Participate in impact assessment activities, reviewing proposed changes and ensuring impact understood across QMS and QualityDocs.

• Deliver product enhancements through agreed backlog process to ensure Veeva QMS evolves to meet business needs

• Ensure Quality Vault remains compliant as a Validated Solution through supporting testing and re-validation efforts

• Collaborate with Veeva Enterprise Managed Services on product features

• Collaborate with VQD/QMS Business resources across Pharma Supply Chain, R&D, Vaccines and the GSK Support Functions.

• Manage and maintain meta data in Quality Vault (picklists, organizational data, etc)

Required Skills & qualifications:

• Bachelors degree, or equivalent technical qualification with relevant experience.

• 4+ year of Veeva Vault Quality experience and particularly desirable is QMS experience

• Experienced in Veeva Vault QMS Project implementation or configuration specialist type capacity and ideally with agile experience.

• Good exp in VQMS workflows.

• Good understanding of Configuration & enhancement

• Working closely with the product owner

• Good in problem solving skill

• Strong communication skills.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at [email protected] to discuss your needs.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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