The Role
Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
We are looking for a Procurement Manager to join our growing and dynamic team here at Zopa. We're quite a new team, and have several exciting implementation projects ongoing, so you'll be getting involved with a number of different aspects of Procurement.
We're looking for someone who has experience running procurement tenders, has an understanding of risks and governance for supplier onboarding (within banking would be ideal, but not necessary), along with extensive supplier relationship management (SRM) experience.
There's a lot of change going on in the department, as we become more mature and embed processes within the business. There are several key strategic projects we'll be rolling out over the next year, and we need someone who is comfortable managing complex projects from end to end, owning their work and taking responsibility for progressing and closing projects.
We have many key strategic suppliers, for which we work with Legal to negotiate the contracts. We are looking for someone who is experienced in this area of contract negotiation (preferably with knowledge and experience of PRA regulations), especially for high value contracts.
As we liaise with a number of other departments, it's important for us to find someone who is experienced in engaging in cross team collaboration and holds other areas of the business to account.
Ultimately, we want to welcome someone to the team who is hard working and is passionate about strategic change improvements and Procurement and TPRM, like us!
We're looking for someone who has experience running procurement tenders, has an understanding of risks and governance for supplier onboarding (within banking would be ideal, but not necessary), along with extensive supplier relationship management (SRM) experience.
There's a lot of change going on in the department, as we become more mature and embed processes within the business. There are several key strategic projects we'll be rolling out over the next year, and we need someone who is comfortable managing complex projects from end to end, owning their work and taking responsibility for progressing and closing projects.
We have many key strategic suppliers, for which we work with Legal to negotiate the contracts. We are looking for someone who is experienced in this area of contract negotiation (preferably with knowledge and experience of PRA regulations), especially for high value contracts.
As we liaise with a number of other departments, it's important for us to find someone who is experienced in engaging in cross team collaboration and holds other areas of the business to account.
Ultimately, we want to welcome someone to the team who is hard working and is passionate about strategic change improvements and Procurement and TPRM, like us!
A day in the life:
- Owning and running strategic implementation projects within the business to improve efficiencies
- Supervising and performing supplier relationship management activity in line with the PRA & FCA regulations. This will involve overseeing a robust supplier management programme encompassing management of contract obligations and service levels, supplier due diligence, renewal and exit planning
- Supervising and supporting senior internal stakeholders in the execution of supplier management policies and procedures. Ensuring oversight of commercial performance is balanced with operational risk management
- Engaging with internal stakeholders and external suppliers in the identification and execution of cost efficiency improvements. Ensuring cost optimisation is balanced with the management of risks
- Working closely with our 2nd Line Risk team daily to ensure alignment with internal controls
- Creating regular MI for the business stakeholders, Risk Management and Board Risk Committees
- Contributing to the continuous improvement of frameworks and processes to manage suppliers for performance, risk and value
About you:
- Demonstrable experience in successfully managing material cross category supplier relationships with close business partnership
- It would be useful to have worked in Financial Services, as you’ll have knowledge and familiarity with the new PRA Outsourcing & TPRM requirements, EBA Outsourcing Guidelines and/ or FCA SYSC8. However, this is not essential providing you are willing to quickly pick up these frameworks and understand their importance
- You have strong subject matter expertise in the commercial and operational risk management of suppliers, across a range of categories
- You’ll have a mix of subject matter expertise and great communication skills to be able to liaise with business stakeholders, holding them to account
- You have strong problem-solving and analytical skills. We move fast... you are nimble with the ability to prioritise, work under pressure and meet deadlines whilst working accurately with attention to detail.
- Extensive SRM and stakeholder experience
- Project management experience
- Supplier onboarding and governance
- Process implementation
- Proficient in Microsoft PPT and Excel
To thrive in this role, you'll have:
#LI-LK1
At Zopa we value flexible ways of working.
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
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The Company
What We Do
We’re Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.
