About the role
Blackbaud is expanding our Data Governance team and we’re looking for a Senior Privacy Operations Specialist with a passion for data privacy and ethics who can consistently meet tight timelines in a rapidly evolving landscape. This is a hands-on role that will be critical to Blackbaud’s ongoing privacy compliance efforts
The Privacy Operations Specialist is responsible for the fulfillment of Data Subject Rights Requests across Blackbaud to ensure compliance with privacy regulation including CCPA, CPRA, and GDPR . This individual will drive a cross-functional group of stakeholders across the enterprise to ensure accurate, on-time completion of consumer requests.
What you'll be doing:
- Manage and facilitate the fulfillment of Blackbaud’s Data Subject Rights Request process across the enterprise
- Lead a cross-functional enterprise team of stakeholders to ensure on-time fulfillment of consumer requests.
- Managing incoming requests using our Privacy Operations Platform
- Managing outgoing communication to consumers using our Trust Intelligence Platform
- Ensuring vendor communication and notification.
- Drive automation process improvements while maintaining a human touch when communicating with data subjects.
- Create and maintain up-to-date process documentation related to request fulfillment.
- Provide guidance to teams across Blackbaud on privacy principles and legal requirements.
- Conduct cross-functional process audits to ensure all controller teams are compliant.
- Onboard new solutions to the Data Subject Rights Request process.
- Report on Data Subjects Rights Request metrics.
What we'll want you to have:
- 5+ years of previous experience supporting privacy operations, compliance, or similar role
- Familiarity with Privacy Operations platforms required, OneTrust, BigID, or Securiti highly preferred
- Familiarity with privacy regulation requirements including CCPA, CPRA, and GDPR
- Demonstrates an ability to consistently meet strict deadlines.
- Demonstrates initiative, passion, and resourcefulness while maintaining adaptability and comfort with potential ambiguities arising from a rapidly changing regulatory landscape.
- Highly detail-orientated with a proven ability to think both creatively and strategically while maintaining a high degree of accountability and organization
- Can-do attitude with a demonstrated tenacity and ability to get things done under minimal supervision and drive results across cross-functional teams.
- Certifications such as CIPM and CIPP/US highly preferred.
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Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:
Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program
Top Skills
What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As
the leading software provider exclusively dedicated to powering social impact, Blackbaud
expands what is possible across the nonprofit and education sectors, at companies committed to
social responsibility, and for individual change makers. Built specifically for fundraising,
nonprofit financial management, digital giving, grantmaking, corporate social responsibility and
education management, Blackbaud’s essential software accelerates impact through unmatched
expertise and powerful data intelligence. Millions of people across more than 100 countries
connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that
creates a better, more connected
world.
When nonprofits, social impact
teams, schools and individual
change-makers have powerful and
effective foundational infrastructure,
they transform our communities and
our world.
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