Senior Print to Mail Operator

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Stevens Point, WI
In-Office
Insurance
The Role
Our Print to Mail area is responsible for overseeing the running of print jobs from batch computer systems. Print output includes billing statements, policy documents and other important materials. Our team is responsible for ensuring that the machines are operating correctly, and that the output meets quality expectations.
This position will be located on-site at the Sentry Home Office in Stevens Point, WI and will be regularly scheduled to work Full-time 40 hours a week.

What You'll Do

As a Senior Print to Mail Operator, you will:

  • Monitor and operate the control console of a high-speed printer in accordance with operating instructions, to process data.
  • Respond to operating and computer output instructions. Use, monitors and modifies the inserter setups to process the daily work on the inserting machines. Accesses the reprint facility to reproduce damaged material for prompt turn around on time sensitive material.
  • Set up and operate Print to Mail equipment. Issue computer commands to control printer and insert operations. Make the necessary adjustments to assure the machinery runs smoothly and correctly. Set up forms as needed. Adjusts workflow during a run to ensure efficient processing. Refers more complicated problems to supervisor.
  • Assist in piece level reconciliation of inserter jobs by accurately utilizing inserter item reconciliation software.
  • Assume responsibility for quality control on all jobs, assuring they are completed in accordance with instructions. Errors in setups could result in considerable damage to the system, delays in time sensitive material, possible operator injury and/or expense to reproduce the materials.
  • Prioritize Print to Mail workflow. Assists in the coordinated effort to meet all established Print to Mail service level agreements daily.

What it Takes

  • Associate degree or equivalent work experience
  • Minimum 5 years of related work experience
  • Previous data processing background through technical school training and experience as a Print to Mail operator is desired.
  • Knowledge of computer systems and peripheral equipment is essential. The ability to visualize the cause-and-effect relationships between the computer interface and mechanical equipment.
  • Familiarity with RICOH print software.
  • Good organizational skills and the ability to work independently, efficiently and accurately within time deadlines is required.
  • Able to control the inertia of a 1,000 pound roll of paper.
  • Ability to follow specific outlined procedures is required.
  • Knowledge of postal costs and discounts is helpful.
  • Effective communication and human relations skills are beneficial.
  • Must be available and flexible to work varied work weeks and hours
  • Must be able to lift up to 50 pounds as needed
  • Required wardrobe: Steel toe shoes

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

  • Meal Subsidy available for associates who report to an office.
  • 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.
  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off.
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
  • Well-being and Employee Assistance programs.
  • Sentry Foundation gift matching program to encourage charitable giving.

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Associate Talent Acquisition Specialist

Esbeidy Guevara

[email protected]

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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The Company
HQ: Stevens Point, WI
4,225 Employees
Year Founded: 1904

What We Do

Your business. Your employees. Your peace of mind. At Sentry, we understand what matters most to you. Because we’ve been there ourselves. We got our start in 1904, when members of the Wisconsin Retail Hardware Association formed their own insurance company. Establishing the company gave members strength in numbers, but it was the true strength of personalized service and Midwestern roots that became hallmarks of the Sentry name.

Today, we’ve grown to become a member of one of the largest and most financially secure insurance groups in the country by never forgetting where we came from. Perhaps that’s why many of our customers have been with us for decades.

And we can be there for you.

Our customers work in a wide range of industries, including transportation, manufacturing, metalworking, construction, auto dealerships, and more. From 401(k) plans and general liability to commercial property and workers’ compensation, we offer the insurance products that can help protect your business and your employees.

Our Stevens Point headquarters is the flagship of our business, which is supported by field offices strategically located throughout the United States. With more than $22.9 billion in assets, a $7.5 billion* policyholder surplus, and an A+ (superior) rating from AM Best,** the industry’s leading rating authority, we continue providing peace of mind.

One conversation at a time.

To learn more about us, the industries we serve, and the products we offer, visit sentry.com.

The content provided here is for informational purposes only: https://www.sentry.com/footer/legal-disclaimer.

*Assets and policyholder surplus are as of December 31, 2022, and represent the aggregate total for all members of the Sentry Insurance Group and are not reflective of any individual underwriting company.

**Sentry has an AM Best Financial Strength Rating (FSR) of A+ (superior), current as of June 2023. For details about AM Best’s rating scale, see ambest.com/ratings/guide.pdf.

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