Atlassian provides tools to help every team unleash their full potential.
The Role
Lead complex technical programs spanning platform and product components. Define long-term strategies, roadmaps, technical objectives, and action plans; translate business needs into prioritized systems problems; influence engineers and architects; manage dependencies, budgets, schedules, forecasting, and end-to-end program lifecycles. Programs may involve agentic platforms, machine learning, enterprise search, conversational AI, reliability, performance, and enterprise readiness.
Summary Generated by Built In
Engineering | Seattle, United States | Remote, Remote
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
The Opportunity & Strategic Context
We are looking for a Senior Principal Technical Program Manager (P70) to lead the strategy, architecture-informed execution, and ecosystem scaling of our core Conversational AI & Agent Platforms.
In this role, you will drive the evolution of foundational conversational interfaces, distributed agent execution runtimes, extensible skill ecosystems, contextual memory architectures, and policy-driven model routing.
As an industry leader in enterprise collaboration, we are raising the bar: treating our AI platform infrastructure not merely as backend microservices, but as high-leverage Platform Products with first-class state-of-the-art capabilities and developer experience, robust API contracts, resilient operational SLOs, and sound unit economics.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
The Opportunity & Strategic Context
We are looking for a Senior Principal Technical Program Manager (P70) to lead the strategy, architecture-informed execution, and ecosystem scaling of our core Conversational AI & Agent Platforms.
In this role, you will drive the evolution of foundational conversational interfaces, distributed agent execution runtimes, extensible skill ecosystems, contextual memory architectures, and policy-driven model routing.
As an industry leader in enterprise collaboration, we are raising the bar: treating our AI platform infrastructure not merely as backend microservices, but as high-leverage Platform Products with first-class state-of-the-art capabilities and developer experience, robust API contracts, resilient operational SLOs, and sound unit economics.
- Drive Platform-as-a-Product Strategy: Champion a "Platform as a Product" mindset and define & lead platform evolution, developer experience, API standards, SDKs, runtime guardrails, and adoption pathways for internal squads and external partners building on top of our AI platform.
- Orchestrate Agent & AI Architecture: Partner with Principal Engineers, Architects, and Product Leads to deliver multi-quarter roadmaps for agent execution loops, semantic memory, tool/skill orchestration, and policy-driven model routing.
- Lead Large-Scale Platform Evolutions: Direct complex, multi-team platform migrations and convergence efforts with zero disruption to end-user experiences.
- Champion Operational Excellence & SLOs: Establish world-class availability, latency budgets, graceful degradation patterns, and end-to-end observability across high-throughput, low-latency AI serving infrastructure.
- Govern AI Economics & Efficiency: Contribute to the technical levers of AI unit economics-driving inference cost-per-query optimizations, caching strategies, and capacity planning without compromising quality or safety.
- Ensure Enterprise Trust & Compliance: Lead the technical readiness for multi-region data residency, enterprise privacy controls, and AI safety guardrails.
- Influence Across Leadership: Align cross-functional teams and executive leadership through structured operating rhythms, clear decision frameworks & artifacts, and transparent communication.
- Elevate the TPM Craft: Mentor and coach technical program managers, setting the benchmark for platform thinking, architectural depth, and execution excellence across the organization.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit
Skills Required
- 12+ years of experience on software teams as a Development Manager or Technical Program Manager
- Strategic thinking and ability to translate business objectives into technical problems and programs
- Proven technical understanding of relevant systems
- Willingness to develop deep domain expertise
- Ability to understand system flows, block architectures, and APIs
- Experience defining and running complex end-to-end technical programs
- Strong leadership, organizational, and communication skills
- Deep familiarity with conversational and generative AI and/or enterprise search technologies
- Proven technical excellence building and shipping agentic platforms and workflows
What the Team is Saying
Tiffany
Engineering Senior Associate, United States
Gautam
Software Engineer, United States
Tygrr
Product Manager, United States
Ashleigh
Frontend Engineer, United States
Jensen
Senior Frontend Software Engineer, United States
Javier
Senior Solutions Engineer, United States
Atlassian Compensation & Benefits Highlights
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Parental & Family Support — Parental leave spans 26 weeks for birthing parents and 20 weeks for non-birthing parents, alongside inclusive family-formation benefits such as fertility treatment, adoption, and surrogacy. Additional supports include menopause resources and caregiving-related programs.
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Retirement Support — Retirement programs include a U.S. 401(k) company match with immediate vesting and multiple contribution options. These are complemented by other financial wellbeing tools like HSAs/FSAs.
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Healthcare Strength — Medical coverage is paired with mental-health resources, disability and life insurance, and options such as HSA/FSA. Descriptions also point to solid plan choices with access to counseling, coaching, and 24/7 support.
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The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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Remote Workspace
Employees work remotely.
Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.
Typical time on-site:
None
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