Senior Principal Product Manager - - Developer Experience / Cloud Platform (All Genders)

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Berlin, DEU
In-Office
eCommerce • Retail
The Role

THE ROLE & THE TEAM
You will be joining the Builder Infrastructure (BUILD) organization, a central function consisting of over 80 people. BUILD offers software development and machine learning platforms and services to make the job of every builder at Zalando easier and joyful. "Builders" include Software Engineers, Machine Learning Engineers, Data Engineers, and Applied Scientists.

The BUILD organization consists of three departments: Builder Productivity, Reliability and Scalability, and Cloud Infrastructure, alongside a Tech Academy team. This role sits specifically within the Cloud Infrastructure department, a 27-person team led by the Head of Engineering. You will be part of the BUILD product management team alongside 3 Product Managers. Your closest customers and stakeholders will be the tech community of Zalando. 


INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
  • You will set the right focus by defining product vision, strategy, and roadmap
  • You will engage with key stakeholders and users to establish a closer relationship.

  • You will collaborate with engineering teams to find creative solutions, such as GenAI integration into the platform offering to reduce the cognitive load on users.

  • You will define and report on meaningful success metrics to validate that we are leading our products on the right path

  • You will collaborate with engineering teams in the department to balance operational excellence and new capabilities which bring value to platform users.

  • You will introduce product methodologies to the teams’ ways of working.

WE’D LOVE TO MEET YOU IF
  • You have 8+ years of product management experience.

  • You have 5+ years of experience specifically in technical product management.

  • Ideally, you have worked in Platform Engineering and possess a solid understanding of cloud technologies. 

  • Your technical knowledge should cover container platforms, Event streaming services, Infrastructure as code (IaC), FinOps, Security, and Compliance.

  • You already have a good understanding of GenAI tools. You use them daily for your personal productivity and have creative ideas on how they can be leveraged for improving developer experience in platform engineering.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)

  • 2 paid volunteering days a year

  • Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Wellhub, formerly Gympass)

  • Mental health support and coaching available

  • Drive your development through our training platform and biannual peer-to-peer review

Zalando Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zalando and has not been reviewed or approved by Zalando.

  • Leave & Time Off Breadth Paid time off includes a sizable annual allowance that can grow with tenure, plus additional paid days for volunteering. This breadth is highlighted as supportive of work–life balance.
  • Wellbeing & Lifestyle Benefits Mental health support, round‑the‑clock counseling for employees and households, and broad fitness/wellness access are emphasized as robust. Substantial product discounts and partner offers add meaningful lifestyle value.
  • Parental & Family Support Structured support around parental leave—such as buddy programs, re‑onboarding, and paid child sick days—helps ease family responsibilities. Flexible and part‑time leadership options further accommodate parents.

Zalando Insights

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The Company
HQ: Berlin
10,000 Employees
Year Founded: 2008

What We Do

Welcome to Zalando. Here’s some key info about us: Our position and vision: - We’re Europe’s leading online platform for fashion and lifestyle - Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty - Our vision is to become The Starting Point For Fashion. Our offering: - Our assortment of international brands ranges from world-famous names to local labels - Our platform is a one-stop fashion destination for inspiration, innovation, and interaction - As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand. - Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs. Our beliefs: - Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I - We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

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