Senior Principal Artificial Intelligence Operations & Delivery

Posted 59 Minutes Ago
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Chicago, IL, USA
Hybrid
150K-257K Annually
Senior level
Fintech • Financial Services
We’re boldly disrupting banking norms to do good for our members, employees and communities.
The Role
Leads AI initiative planning, governance, delivery, and operationalization across the organization. Establishes intake and execution frameworks, manages portfolios, dependencies, risks, resources, and executive reporting, and coordinates business, architecture, engineering, infrastructure, security, vendors, and governance teams. Defines solution approaches, evaluates build-versus-buy options, develops implementation playbooks, improves processes, and ensures AI initiatives achieve intended business outcomes.
Summary Generated by Built In

Essential Responsibilities

  • Partner with AI Strategy leadership to convert prioritized AI opportunities into executable roadmaps, workstreams, milestones, resource plans, and delivery plans.
  • Establish and manage the operating framework for AI SBU initiative intake, planning, sequencing, dependency management, execution governance, and delivery reporting.
  • Lead day-to-day AI SBU operations, including planning, decision tracking, resource coordination, process improvement and leadership priorities.
  • Partner with Enterprise Architecture, Data Engineering, Application Development, Infrastructure, and Information Security teams to translate AI priorities into technical requirements and support high-level solution architectures.
  • Define end-to-end solution, including data flows, integrations, technology dependencies, control, implementation, and operational support models.
  • Serve as the primary liaison between the AI SBU and technology delivery teams, ensure clear ownership, coordinated execution, and alignment with priorities.
  • Lead cross-functional planning, design, and execution sessions involving business stakeholders, technology teams, vendors, and governance functions.
  • Identify potential challenges and risks associated with change initiatives and develop mitigation strategies.
  • Facilitate cross-functional evaluation of solution alternatives, bringing together the appropriate architecture and engineering leaders to assess feasibility, scalability, technology fit, integration complexity, operational readiness, implementation risk, and build-versus-buy considerations.
  • Drive AI initiatives from planning through implementation, adoption, operationalization, and post-implementation measurement ensuring alignment with the business outcome.
  • Manage portfolio-level risks, issues, dependencies, resource constraints, and delivery conflicts; escalate decisions requiring leadership action.
  • Provide executive-level visibility into delivery progress, milestones, risks, resource needs, trade-offs, and decisions.
  • Partner with AI Governance and internal teams to embed applicable requirements into solution delivery.
  • Analyze current processes, identify opportunities for improvement, and implement efficient solutions to optimize the operation of the AI SBU.
  • Develop reusable solution patterns, implementation playbooks, governance processes, and reporting to improve speed, consistency, control, and sustainability of AI execution.

Education & Years of Experience

  • Minimum - Bachelor's Degree in Computer Science, Engineering, Information Technology, Data Science, Business or related
  • Preferred - Graduate Degree Business, Information Technology or related
  • Minimum - Progressively experience spanning technology program leadership, enterprise delivery, engineering, systems implementation, portfolio management, strategy and operations or related

In Lieu of Education

  • 15 Years of Technology program leadership, systems engineering, solution delivery, architecture or related

License/Certifications/Training

  • Preferred - Project Management Professional (PMP)
  • Preferred - SAFe, Agile, or comparable product-delivery certification
  • Preferred - Cloud, engineering, or solution-architecture certification
  • Preferred - AI, data, machine-learning, or change-management training

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $149,700.00 to $256,700.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

  • Annual performance bonus
  • Work from home up to 3 days a week
  • Paid parental leave
  • Employee discount programs
  • Time off including paid personal and sick days
  • 11 paid holidays 
  • Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. 

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree in Computer Science, Engineering, Information Technology, Data Science, Business, or a related field
  • Progressive experience in technology program leadership, enterprise delivery, engineering, systems implementation, portfolio management, strategy and operations, or a related area
  • Alternatively, 15 years of experience in technology program leadership, systems engineering, solution delivery, architecture, or a related area
  • Graduate degree in Business, Information Technology, or a related field
  • Project Management Professional certification
  • SAFe, Agile, or comparable product-delivery certification
  • Cloud, engineering, or solution-architecture certification
  • AI, data, machine-learning, or change-management training

What the Team is Saying

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Alliant Credit Union Compensation & Benefits Highlights

  • Retirement Support — The 401(k) plan is presented with a strong employer match—frequently described as dollar‑for‑dollar up to 5%—and immediate vesting through Fidelity. Feedback suggests this is a standout component of the total rewards offering.
  • Healthcare Strength — Medical coverage includes employer HSA contributions alongside dental and company‑paid vision, with access to wellness resources such as Calm and an EAP. Free digital mental‑health apps and other add‑ons (e.g., pet insurance) contribute to a comprehensive package.
  • Leave & Time Off Breadth — PTO reportedly starts around 21 days and increases with tenure, alongside roughly 10–11 paid bank holidays. Paid parental leave of up to six weeks for primary and secondary caretakers is also offered.

Alliant Credit Union Insights

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The Company
HQ: Chicago, IL
906 Employees
Year Founded: 1935

What We Do

Alliant is unlike any other financial institution — a digital credit union that wows our members. We’re boldly disrupting banking norms to do good for our members, employees and communities. With 90 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and one of the largest in the U.S. Our industry-leading financial products, seamless digital experiences and exceptional customer service make banking simpler for our 900,000+ members. Fully digital, fully human and full of possibility, we work to provide our members with experiences that redefine the financial industry, challenge the status quo and unleash brilliance.

Why Work With Us

Our employees enjoy a hybrid schedule, allowing for flexible remote work and purpose-driven, outcome-focused onsite opportunities. Driven by Alliant's guiding principles and values, employees across all teams build together to provide our members with industry-leading financial products, seamless digital experiences & exceptional customer service.

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Alliant Credit Union Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Alliant offers a purpose-driven, outcome-focused hybrid workplace model.

Typical time on-site: Flexible
HQChicago, IL
We are located near O'Hare. We have plenty of parking space available.

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