Senior PreSales Consultant

Posted 15 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Artificial Intelligence • Big Data • Machine Learning • Software
The Role
Lead enterprise SaaS presales activities from discovery and solution design through demonstrations, RFPs, technical validation, and close. Translate customer business and technical needs into solution strategies, deliver tailored demonstrations, partner with Account Executives, engage executive stakeholders, and develop reusable presales assets and best practices. The role focuses on loyalty, CRM, customer data, marketing automation, and customer engagement technology, with travel up to 15%.
Summary Generated by Built In

Hiring experienced Enterprise SaaS Senior Presales professionals/Sales Engineers for our global team | Remote - US

The Opportunity

Loyalty Juggernaut is looking for an experienced enterprise SaaS Senior Presales professionals to join our global team. We are seeking dynamic, technically fluent Senior Presales Consultants with 5+ years of relevant experience and expertise in Loyalty/ CRM/ digital marketing/ or other MarTech SaaS solutions, who can operate as trusted advisors to enterprise clients.

This is a hands-on Solutions Consulting role for someone who knows how to uncover customer needs, shape compelling solutions, and deliver engaging enterprise software demonstrations that connect technology to measurable business value.

You’ll partner closely with our sales team throughout complex enterprise opportunities—from discovery and solution design through demonstrations, RFPs, technical validation, and close.

If you love understanding a customer’s business, turning their challenges into a compelling solution story, and delivering demonstrations that make prospects say, “That’s exactly what we need,” we’d like to hear from you.

An Ideal Candidate:

  • 5+ years of B2B SaaS presales / Solutions Consulting experience supporting enterprise sales opportunities.
  • Demonstrated experience personally leading complex live software demonstrations for enterprise prospects.
  • Experience conducting discovery sessions and translating business and technical requirements into solution recommendations.
  • Experience supporting complex enterprise sales cycles from discovery through technical validation and close.
  • Experience with loyalty/CRM/CDP/marketing automation/customer engagement/MarTech/or related enterprise technology.
  • Strong executive communication and presentation skills, with the ability to engage both business and technical audiences.
  • The ability to build a compelling solution narrative rather than simply demonstrating product features.
  • Experience partnering closely with Account Executives and other sales stakeholders on deal strategy.
  • Fluency in English and the ability to work effectively across international teams and customers. Bonus for fluency in other languages such as Spanish or French.
  • Willingness to travel up to 15% ; this is a remote role, with travel as required.

What You'll Do

Lead Discovery & Solution Strategy

  • Lead customer discovery sessions to understand business objectives, challenges, processes, technical environments, and success criteria.
  • Translate those insights into a clear solution strategy that connects GRAVTY®'s capabilities to meaningful customer outcomes.

Build & Deliver Strategic Demonstrations

  • Design and deliver compelling, value-oriented product demonstrations tailored to each customer's business.
  • Rather than simply walking through features, you'll build demonstrations around customer journeys, business outcomes, relevant use cases, and customer success stories.
  • You'll determine what to show, what not to show, and how to create a narrative that differentiates GRAVTY®.

Support Complex Enterprise Sales

  • Partner with Account Executives throughout the sales cycle to develop technical and solution strategies for strategic opportunities.
  • You'll participate in customer workshops, presentations, RFP/RFI responses, solution design, technical validation, and other activities required to move opportunities forward.

Become a Trusted Advisor

  • Build credibility with senior business and technical stakeholders by understanding their objectives and helping them envision what's possible with modern loyalty and customer engagement technology.
  • You'll be expected to confidently communicate with everyone from practitioners to executive stakeholders.

Improve How We Sell

  • Help us continuously improve our global presales organization by developing reusable demo assets, customer stories, best practices, competitive positioning, and repeatable presales processes.
  • You'll also share knowledge across the team and help raise the quality and consistency of how we demonstrate GRAVTY® globally.

What We Offer

  • 100% remote with flexible hours.
  • 100% Employer-Paid Health Insurance – We cover 100% of employee health insurance premiums, with no monthly premium contributions required from employees. Includes medical, dental, vision, life, and disability.
  • 401(k) up to 4% match.
  • Competitive compensation package with salary + commission. Total compensation may vary and is based on experience, skills, and location. 
  • Flexible paid time off.
  • Cutting-edge product: Work with a modern, AI-driven, market leading loyalty platform that’s being recognized by top analyst firms.
  • Impact and visibility: You’ll shape how we run demos, discovery, and solution presentations going forward.
  • Global exposure: Collaborate with colleagues and clients across North America, EMEA, APAC, and LATAM.

About Loyalty Juggernaut

Loyalty Juggernaut is the company behind GRAVTY®, an AI first, cloud-native, next generation loyalty technology platform designed to help global brands create sophisticated, personalized loyalty and customer engagement programs. We work with organizations across industries including airlines, hospitality, retail, financial services, telecommunications, and other consumer-focused businesses.

Our Presales Solution Consulting team plays a critical role in helping prospective customers understand not only what  GRAVTY® can do, but how it can help transform their loyalty strategy and customer experience.

Explore more about us at www.lji.io.

All candidates must be legally authorized to work in the United States without sponsorship.

Skills Required

  • 5+ years of B2B SaaS presales or Solutions Consulting experience supporting enterprise sales opportunities
  • Experience personally leading complex live software demonstrations for enterprise prospects
  • Experience conducting discovery sessions and translating business and technical requirements into solution recommendations
  • Experience supporting complex enterprise sales cycles from discovery through technical validation and close
  • Experience with loyalty, CRM, CDP, marketing automation, customer engagement, MarTech, or related enterprise technology
  • Strong executive communication and presentation skills for business and technical audiences
  • Ability to build compelling solution narratives rather than simply demonstrate product features
  • Experience partnering with Account Executives and sales stakeholders on deal strategy
  • Fluency in English and ability to work effectively across international teams and customers
  • Fluency in Spanish or French
  • Willingness to travel up to 15%
  • Legally authorized to work in the United States without sponsorship
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The Company
HQ: San José
288 Employees
Year Founded: 2015

What We Do

Headquartered in Silicon Valley, Loyalty Juggernaut, Inc. (LJI) is the next-gen loyalty and customer engagement solutions enterprise, helping brands reimagine their customer loyalty initiatives in #theageofdigitalcustomer. GRAVTY®, LJI’s digital transformation platform is specifically designed for the ecosystem-centric loyalty programs. Built ground-up on break-through technologies including serverless computing, microservices architecture, AI/ML, and big data, GRAVTY® addresses the fundamental limitations of the traditional loyalty platforms and enables brands to deliver on the digital customer expectations comprehensively. GRAVTY® client base includes leading global brands, running industry-defining and award-winning, ecosystem-centric loyalty programs in airline, hospitality, retail, food & beverages, financial services, telco and multi-brand, diversified business groups.

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