Come Join ReSource Pro!
Lowry, a ReSource Pro company, is seeking a Senior Premium Audit Reviewer to execute complex audit reviews, support auditor development, and maintain quality oversight for high-priority accounts and test audit programs. This role provides mentoring during onboarding, supports file quality initiatives, and identifies trends that influence performance improvement. The Senior Premium Audit Reviewer is a key resource for both peer reviewers and leadership, ensuring accuracy and adherence to guidelines across auditing practices.
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In This Role, You Will...
- Perform audit reviews across all audit types, focusing on oldest audits in the queue; provide coverage for reviewers.
- Conduct secondary reviews for paid review accounts; perform higher-level audit reviews requiring advanced quality assurance expertise.
- Monitor audit queues and assist in resolving audit bottlenecks.
- Review self-review audits submitted directly to billing to ensure they meet self-review eligibility and quality requirements and monitor audit reports to detect trends or recurring issues.
- Track carrier return data and recommend process improvements.
- Collaborate with leadership on quality monitoring strategies and data analysis.
- Pull and analyze audit files to identify performance strengths and gaps.
- Share review results with leadership for delivery to the auditor who completed the original audit.
- Conduct reviews of test audits for designated carriers within the test audit program.
- Support onboarding of new reviewers by providing shadowing opportunities and ongoing mentorship via chat.
- Fill in on live learning platforms such as Zoom or Learning Academy, as well as any other area within the team, to support team initiatives.
- Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.
- High School Diploma or equivalent
- 5+ years of reviewing audits experience or a combination of reviewing and premium auditing (e.g. worker's compensation, general liability)
- WCIRB CompEssentials certification preferred
- Experience with Nexus or other audit management platforms
- Ability to learn and adapt quickly in a fast-paced environment
- Microsoft Office proficiency
- Excellent ability to navigate change
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $46,518 -$78,967 annually. The salary range may vary based on the specific geographic location in which the candidate resides.
Your Benefits & Perks...
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
Your Interview Process...
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.
The standard interview process includes:
- Behavioral Interview with Talent Acquisition
- Online talent assessment
- Hiring Manager Interview
*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Skills Required
- High School Diploma or equivalent
- 5+ years of reviewing audits experience or a combination of reviewing and premium auditing (e.g., workers' compensation, general liability)
- Experience with Nexus or other audit management platforms
- Microsoft Office proficiency
- Ability to learn and adapt quickly in a fast-paced environment
- Excellent ability to navigate change
- WCIRB CompEssentials certification
- Reside within the United States (U.S.-based candidates only)
What We Do
ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations. Over 5,000 ReSource Pro employees provide dedicated support to nearly 300 insurance organizations, consistently achieving a +95% client retention rate for over a decade.
