Senior Pre-Sales SME, Supervision & Archive Solutions

Posted 11 Days Ago
Be an Early Applicant
New York, NY
150K-180K Annually
5-7 Years Experience
Information Technology
The Role
Senior Pre-Sales SME responsible for supporting business development team in compliance, operations, and training for suite of products and services. Focus on new accounts in Northeast Region, driving sales cycle and providing solutions to clients.
Summary Generated by Built In

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

The Senior Pre-Sales SME, Supervision & Archive Solutions role is responsible for supporting the business development team as well as the rest of GR in the areas of compliance, operations and training for GR’s suite of products and services. They will also take on ad hoc projects in operations and client interaction.  In addition, they will provide overall direction, guidance and strategic insight to maximize growth and innovation for the organization.  He or she will be expected to adopt a flexible approach to work and an outstanding level of professionalism and conduct.

This is a business development role focused on new accounts in the Northeast Region. The successful candidate will be responsible for driving the sales cycle from end to end. Working closely with other company departments, the successful candidate will work primarily with prospective customers to interpret their requirements and communicate effective solutions. 

Your job:

  • Provide Major Accounts with a single interface into Global Relay for Account Management and Sales Support.
  • Work with Global Relay’s Major Accounts to develop an understanding of their infrastructure and explain and facilitate integration with Global Relay systems.
  • In conjunction with the Global Relay Sales Team, gather requirements from MAP customer stakeholders and provide product demonstrations and User Cases.
  • Transparently manage Proof of Concept and implementation steps.
  • Transparently update Global Relay and customer stakeholders on progress.
  • Prepare and propose a course of action where circumstances are identified involving non-compliance.
  • Review new regulatory policy and work to ensure controls are adequately established to mitigate compliance and business risk.
  • Provide compliance reporting to external clients, as required.
  • Assist in developing compliance initiatives to detect activities involving non-compliance with firm policy and regulatory requirements.

About you:

  • Prior experience on SAAS electronic message archiving, compliance and supervision solutions in highly regulated industries a plus.
  • Experience in the financial services industry with compliance focus.
  • Excellent knowledge of banking and investment fund laws and regulations.
  • University degree, Law degree or CPA would be an asset.
  • Project management experience.
  • Willingness to travel within region.

Compensation:
Global Relay advertises the pay range for this role in accordance with the pay transparency laws of the state of New York. In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and 401k contributions, and (for applicable Sales roles) an enticing commission structure.

New York - Base Salary Range:

$150,000$180,000 USD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

The Company
Chicago, IL
964 Employees
On-site Workplace
Year Founded: 1999

What We Do

Global Relay is a leading provider of compliant electronic communications archiving, messaging, supervision, information governance, and eDiscovery.

Our 20,000+ customers in 90 countries include highly regulated organizations and other corporate firms, including financial services, insurance, technology, energy (oil and gas), legal, government and healthcare.

Global Relay preserves more than 60 data types within a unified, highly-secure cloud repository. Data types include: email, collaboration platforms (e.g. Microsoft Teams, Slack, Zoom), Instant Messaging, Bloomberg®, Refinitiv, social media, text messaging, voice, and trade data.

Global Relay Archive captures and preserves 60+ data types in one highly-secure and scalable repository.

Global Relay Message enables organizations to collaborate both internally and externally, confident that compliance, privacy, and security requirements are being met

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