Global Relay
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Systems Analyst role at Global Relay involving supporting the Data Services Department, implementing data management requests, and performing technical tasks to promote daily operations. Requires strong technical aptitude, problem-solving skills, and attention to detail. Involves running SQL queries, maintaining server hardware/software, and adhering to information security standards.
As an Enterprise Customer Success Specialist, you will lead and manage relationships with marquee customers. Provide world-class customer service, identify upsell opportunities, and manage the ongoing relationship between Global Relay and enterprise accounts. Conduct phone interviews, track projects, and participate in client visits and conferences.
The Senior Proposal Manager will lead and manage responses to RFPs, analyze customer requirements, develop winning strategies, produce persuasive proposals, work with subject matter experts, and champion proposal best practices. They will also review and implement improvements to proposal processes and support marketing and sales activities.
The Desktop Support Specialist - L2 provides enhanced technical and end-user support for desktop workstations, client-server based desktop applications, and related corporate wireless devices to all staff. Responsibilities include troubleshooting hardware problems, application software, and operating systems, as well as maintaining computers and equipment over their complete life cycle. This role also involves the maintenance of internal corporate support systems and desktop-related systems.
Senior Pre-Sales SME responsible for supporting business development team in compliance, operations, and training for suite of products and services. Focus on new accounts in Northeast Region, driving sales cycle and providing solutions to clients.
The Senior Proposal Manager will lead and manage responses to RFPs, analyze customer requirements, develop win themes, produce persuasive proposals, write and edit content, and implement proposal best practices. They will also assist with marketing and sales support activities as needed.