At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
Zeos by Zalando is our B2B division which is currently offering to our partners: Zalando Fulfillment Solutions (ZFS), Zalando Shipping Solutions (ZSS), Zalando Returns Solutions (ZRS) and Multi-Channel Fulfillment (MCF).
Our team’s goal is to drive strategic planning, data-driven decision-making, and business intelligence initiatives within the B2B, enabling informed insights and maximizing operational efficiency.
We are seeking a highly skilled and experienced Pre-Sales Manager who will play a crucial role in bridging the gap between sales and onboarding by understanding customer requirements, defining tailored solutions, and supporting the sales team throughout the customer acquisition process.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)..Requirement Discovery & Analysis
Engage with potential clients to gather and analyze their technical and operational requirements.
Organize, schedule, and identify subject matter experts for client discovery sessions.
Conduct discovery sessions to understand client challenges, goals, and expectations.
Solution Design & Proposal Development
Collaborate with cross-functional teams to develop customized solutions.
Draft detailed scope of work documents, ensuring technical alignment.
Provide input to commercial proposals, supporting the sales team in deal structuring.
Technical & Functional Consulting
Act as a subject matter expert, answering client queries and explaining solution capabilities.
Support sales teams in positioning features and services within the competitive landscape.
Project Management & Handover Coordination
Manage the timeline from pre-sales to onboarding, ensuring a seamless transition.
Ensure that the implementation teams have clear documentation of the defined solution, scope of work and the committed timelines for go live.
Demonstrations & Presentations
Deliver tailored product demonstrations showcasing how solutions address client challenges.
Ensure alignment of sales messaging with product and operational capabilities.
Strong understanding of B2B logistics, fulfillment, and supply chain ecosystems.
Experience in solution design, technical sales, or pre-sales consulting in a SaaS or logistics technology company.
Ability to translate complex technical concepts into customer-friendly solutions.
Excellent project management and stakeholder coordination skills.
Strong communication and presentation skills.
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year (for Zalando SE)
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
Zalando Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zalando and has not been reviewed or approved by Zalando.
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Leave & Time Off Breadth — Paid time off includes a sizable annual allowance that can grow with tenure, plus additional paid days for volunteering. This breadth is highlighted as supportive of work–life balance.
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Wellbeing & Lifestyle Benefits — Mental health support, round‑the‑clock counseling for employees and households, and broad fitness/wellness access are emphasized as robust. Substantial product discounts and partner offers add meaningful lifestyle value.
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Parental & Family Support — Structured support around parental leave—such as buddy programs, re‑onboarding, and paid child sick days—helps ease family responsibilities. Flexible and part‑time leadership options further accommodate parents.
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What We Do
Welcome to Zalando. Here’s some key info about us: Our position and vision: - We’re Europe’s leading online platform for fashion and lifestyle - Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty - Our vision is to become The Starting Point For Fashion. Our offering: - Our assortment of international brands ranges from world-famous names to local labels - Our platform is a one-stop fashion destination for inspiration, innovation, and interaction - As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand. - Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs. Our beliefs: - Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I - We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.
