You will contribute to building Vero's business in Vietnam and across the ASEAN region. This includes supporting client accounts, providing counsel to clients, and assisting in new business development to ensure client and stakeholder satisfaction with Vero’s services. You are also responsible for business development activities, assisting account managers and directors in pitching and supporting client projects across public relations, influencer engagement, social media, and digital marketing. The role involves developing creative solutions to client challenges and adopting emerging marketing technologies to benefit both the agency and client businesses.
Overall, you would be working with a team to meet client KPIs, assisting other teams if needed to generate positive business results for the agency. You would be reporting to your team leaders, regarding:
Client Service
- Support the account lead in managing day-to-day client communication and serve as a trusted point of contact, ensuring smooth coordination between internal teams and external stakeholders
- Attend client meetings, stay responsive in team channels, and keep updated on all account activities.
- Maintain strong client relationships by providing timely support, identifying opportunities to add value, and ensuring consistent service quality.
- Track and evaluate campaign performance, providing insights and recommendations for continuous improvement.
- Maintain a strong understanding of local social, digital and influencer trends to provide up-to-date recommendations to clients.
Account Management
- Manage influencer relations, content development coordination, media engagement, and event support.
- Collaborate with cross-functional teams to deliver campaign KPIs and smooth project workflow.
- Participate in campaign planning, execution, performance tracking, and reporting—ensuring all deliverables are on time and meet client expectations.
- Build and maintain strong relationships with influencers, media, and suppliers to support campaign success.
Job requirements:
- 3–5 years of experience in Social Media, Digital Marketing; PR/Communication, tech or corporate background preferred.
- Strong skills in media relations, influencer coordination, content support, and event assistance.
- Excellent communication in Vietnamese and English; able to manage daily client interactions.
- Good understanding of social, digital, PR/Communication and market trends.
- Strong project management skills with the ability to handle multiple tasks and meet deadlines.
- Able to analyze campaign results and provide insights.
- Proactive, responsible, and collaborative across teams.
- Willing to attend meetings or events when required.
Why Join Vero
- Unlimited Leave: Take the time you need, we trust our people.
- Flexible Workstyle: A stunning office overlooking the Saigon River, plus the freedom to work remotely.
- Mental Health Budget: $500 USD/year for therapy with international psychologists.
- Health Insurance: Comprehensive private coverage.
- A Platform to Create: At Vero, leaders don’t inherit, they invent.
About Vero
Vero is an award-winning strategic communications consultancy, advising some of Southeast Asia’s leading brands, corporations, and non-profits. With over 250 consultants across Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam, we combine PR, digital, influence, creative, events, and government relations expertise. We are B Corp certified, a Clean Creatives pledge signatory, and proud to design work that creates impact for clients and society. Recent expansions include Vero IQ (data-driven insights), VeroXperience (brand events), and Vero Advocacy (government relations).
Join us, and help shape the next big chapter!
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What We Do
We are Vero, a Southeast Asia-based communications consultancy that moves brands with purpose and speed. Our tagline, “Influence, Fast and Forward,” encapsulates our mission to drive change and progress for our clients and society at large. We are known for our impactful communications work with industry-leading and defining brands. Our progressive stance on key issues sets us apart as we strive to make a positive impact on people and the planet. With more than 200 communications professionals across key markets in the region, we lead campaigns and initiatives that set new standards in Public Relations, Crisis Communications, Influencer Marketing, Brand Reputation Management, Events Management, Brand Advocacy, and Government Relations. We understand the unique challenges and opportunities of this dynamic region, enabling us to deliver results that drive change and help make brands leave lasting impact. At Vero, we strive to be an ally for brands and a force for good, pushing boundaries and advocating for inclusive progress. We tell stories that influence change.
