Senior PMO Coordinator - Telephony

Description and Requirements
Role Value Proposition:
Expense Management provides best-in-class IT Financial Transparency to MetLife IT and Business Partners alike through best-in-class financial enterprise standards. Making MetLife's IT the most efficient through financial awareness and empowerment. This enables the Business to make effective strategic decisions that maximize its return on its IT investments. This Expense Management role serves an integral part supporting the Telephony and Network forecasting and billing. Engaging directly with project managers, engineers, business analyst and vendors to manage the expense.
Key Responsibilities:

• Develop and manage monthly forecasts for telephony, network services and Database team.
• Provide financial analysis and reporting to support decision-making.
• Build and monitor annual budgets, ensuring alignment with departmental goals.
• Reconcile invoices for telephony and network services, addressing discrepancies promptly.
• Ensure timely approval and payment of invoices.
• Analyze trends in network and telephony spending providing actionable insights to stakeholders.
• Collaborate with vendors and internal stakeholders to resolve billing issues.
• Ensure compliance with vendors and monitor performance metrics.
• Develop and accrue expenses and ensure accurate recognition within appropriate accounting periods, coordinating with procurement and project teams.
• Prepare journal entry support for expense reclassification, aligning material costs with project budgets and general ledger accounts.

Essential Business Experience and Technical Skills:
Required:

• Typically requires 2 - 4 years of experience in a financial reporting or Telephony role.
• Background in accounting and financial reporting and/or Telephony.
• BA/BS in Finance, Accounting, or related field.
• Interpersonal, organizational, analytical, and project management skills.
• Must be able to communicate information clearly and effectively.
• Must meet established deadlines on a continual basis.
• Strong Microsoft Excel skills.
• Ability to learn financial reporting systems & telephony tools.
• Support reporting and analysis requirements for financial reports and disclosures.

Preferred:

• Financial modeling experience.
• Apptio experience.

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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