About the Role
Seeking a Senior Performance Engineer to join R&D and drive end-to-end performance optimization. This role focuses on identifying, analyzing, and resolving application performance bottlenecks to increase resiliency, scalability, and stability across distributed systems.In addition to driving end-to-end performance optimization, take ownership of performance within the value stream by guiding development teams and fostering continuous improvement in support of Backbase R&D’s 'Performance by Design' principle.
Key Responsibilities
- Drive performance within the value stream by serving as the go-to expert for all performance-related matters, providing guidance to development teams and taking full ownership of performance outcomes.
- Be an active member of the performance guild
- Develop and execute performance test strategies targeting critical application paths and infrastructure layers.
- Design and maintain load testing scenarios to simulate production-like conditions using tools such as Gatling, JMeter and K6
- Analyze system behavior under load, isolate latency sources, and drive optimization efforts at application and platform levels.
- Partner with SRE, infrastructure, and observability teams to build performance dashboards and proactive alerting mechanisms.
- Integrate performance testing in CI/CD pipelines to enforce baselines and detect regressions.
- Perform root cause analysis of incidents and contribute to long-term remediation strategies.
- Validate scalability and throughput improvements following system changes or architectural redesigns.
- Collaborate with development teams to enforce performance-conscious coding practices and architectural patterns.
Required Qualifications
- Strong experience in Java application performance tuning.
- Multiple years of software quality engineer experience with Java in microservice environments
- Deep understanding of JVM performance metrics and GC tuning.
- Hands-on experience with distributed systems and microservices performance diagnostics.
- Experience with performance tools like Gatling, JMeter, Grafana K6 and CI/CD tools such as Github Actions
- Experience working in containerized environments (Docker, Kubernetes).
- Skilled in metrics and observability tooling (e.g., Prometheus, Grafana, OpenTelemetry).
- Strong analytical skills for interpreting performance data and generating actionable insights.
Preferred Qualifications
- 5+ years in performance engineering or similar roles in high-throughput systems.
- Exposure to chaos engineering principles as they intersect with performance testing.
- Experience in financial systems or similar latency-sensitive domains.
- Familiarity with cloud-native performance challenges (preferably Azure).
- Understanding of load balancers, caches, and messaging systems performance impact.
- Experience with network-level performance tuning and protocol-level optimizations.
- Experience with Spring framework and tuning JVM
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What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
