The job in short
We are seeking a skilled Senior Performance Engineer to join our Expert Services Team.
to drive our performance engineering practice ensuring optimal systems performance for our customers and development teams. This involves designing and executing performance tests, analyzing data to identify performance issues, identify trends, recommend improvements and working closely with developers and other stakeholders to establish strong discipline foundations.
Meet the job
We are looking for someone who is able to inspire and motivate customers and colleagues alike, asking the right questions and translating business requirements into actionable designs. As a customer-centric engineering expert, you'll be vital in optimizing our clients' systems performance. You will be the go-to-person for all performance related topics in a Backbase Engagement Banking Platform implementation. You will work alongside our Solution Architects and multidisciplinary implementation teams to gather requirements, design and implement modern solutions. Your day-to-day responsibilities will include leading performance workshop sessions, refinements and providing guidance to both our customers and our internal organization. You will also proactively research and implement innovative performance solutions, validating them through PoCs and sharing your findings to drive continuous improvement. Your daily work centers on ensuring our customers experience peak system efficiency and effectiveness.
If you’re eager to tackle the role, here’s a bit more about what you’ll actually do:
- Define SMART KPIs for performance-based NFRs and ensuring that they are understood by all stakeholders involved;
- Design and creating performance test scenarios, test data, automated test suites and testing environments;
- Strategically establish the best-in-class performance engineering approach for all software development teams;
- Looking at both short and long term possibilities;
- Influence customers and Backbase development teams to adopt your recommendations and approaches;
- Provide structural recommendations to ensure identified performance issues will not reoccur;
- Keep up to date with performance engineering tooling and ensure all development teams are using the latest and greatest tools;
- Contribute to the performance engineering discipline, ensuring that guidelines are interpreted correctly in all the development teams;
- Support and guide the resolution of performance-related customer escalations;
- Implement performance testing strategy;
- Implement performance test tooling;
- Drive and support our customers with performance testing before go-live;
- You are reporting to the Vice President of Engineering Services.
How about you?
As a Performance Engineer at Backbase, you know your role expands beyond day to day operations of engineering. You’re a curious go getter with a passion for working with people, challenging your own skillset and breaking the status quo.
In order to be successful in this job, you’ll need to have:
- An intrinsic drive to achieve the best software performance, backed up with several years of relevant experience in performance testing and engineering;
- A proactive mindset in building efficient performance solutions and taking ownership and driving change in your DNA;
- Excellent analytical and problem-solving skills and the ability to communicate effectively with technical and non-technical stakeholders;
- Experience with performance tools like Gatling, JMeter, Grafana K6 and CI/CD tools like Github Actions/Jenkins;
- Experience with Spring framework and tuning JVM;
- Hands on know how of Docker and Kubernetes;
- Experience with cloud technologies, Azure is a big plus;
- Relevant experience with relational databases like SQL Server Oracle and MySQL with the ability to analyze database bottlenecks;
- Preferred: Multiple years of software development experience with Java and expert knowledge on performance in microservice systems;
- Last but not least, you are open to travel.
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
