Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Job DescriptionSenior Specialist, People Operations Location: London, UK (Hybrid – candidates must be located within commuting distance of our London office)
The Senior Specialist, People Operations is responsible for the accurate, timely, and compliant execution of employee lifecycle processes across our global organization, with primary operational ownership across the EMEA region (including Spain, the UK, Lithuania, Romania, and Israel).
This role serves as an operational anchor for data integrity and process consistency across Workday and related People systems. Operating with a high degree of autonomy, the Senior Specialist manages complex cases, maintains high operational standards, and actively contributes to continuous process improvement. As a true global team player, you will bring an AI-forward mindset to your daily work—proactively seeking out smart technologies and automated solutions to drive efficiency, elevate service delivery, and help our People Operations function scale.
Key Responsibilities
Employee Lifecycle Execution: Execute end-to-end employee lifecycle transactions (hires, changes, terminations) with high accuracy and timely documentation in Workday. Maintain process standardization across EMEA while independently managing complex and non-standard cases. Partner with the Global Mobility team on mobility transactions and coordination.
Employee Data & Downstream Accuracy: Own the integrity of employee data in Workday as the system of record. Ensure data impacting payroll, compensation, reporting, and benefits is complete and accurate to prevent downstream impacts. Collaborate with Payroll and Finance to resolve data discrepancies promptly.
Benefits & Policy Administration: Support regional benefits programs alongside the Global Benefits COE and external vendors. Maintain working knowledge of labor laws and regulatory requirements across EMEA jurisdictions to ensure policy compliance.
Quality & Audit Support: Perform quality assurance checks on transactions and documentation to ensure adherence to defined standards. Support regional and global audit processes (including SOX) through meticulous record-keeping and proactive data governance.
Process Improvement & AI Adoption: Analyze recurring operational bottlenecks and implement scalable workflow enhancements. Proactively leverage modern tools, Workday functionality, and AI-enabled solutions in your day-to-day work to reduce manual effort and optimize efficiency.
Cross-Functional & Global Partnership: Serve as a key point of contact for employee lifecycle inquiries. Contribute to global People Operations initiatives that improve scalability and service consistency across all regions.
- 5–7 years of experience in People Operations or HR Operations, featuring advanced hands-on experience with Workday transactions, data governance, and reporting.
Demonstrated experience navigating employee lifecycle processes in audit-conscious operational environments (exposure to SOX controls preferred).
Regional Compliance Knowledge: Working knowledge of labor laws and compliance requirements in at least two to three priority EMEA markets—specifically the UK, Spain, or Romania (exposure to Lithuania or Israel is a plus).
AI-Forward Mindset: An active curiosity and hands-on approach to modern technology; a track record of proactively adopting AI tools, automation, or modern software solutions to improve your own daily workflows and operational efficiency.
Fluency in English (both written and verbal).
Capabilities
Exceptional precision, strong attention to detail, and a quality-first mindset.
Ability to balance execution in high-volume environments with sound judgment on when to resolve, escalate, or route complex operational cases
Clear, concise communication style and strong cross-functional collaboration skills.
We Offer:
- Employee Stock Purchase Plan (ESPP)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-Hybrid
Skills Required
- 5-7 years of experience in People Operations or HR Operations with advanced hands-on Workday transactions, data governance, and reporting.
- Proven ability to execute end-to-end employee lifecycle transactions (hires, changes, terminations) and manage complex/non-standard cases.
- Working knowledge of labor laws and compliance in at least two to three EMEA markets, specifically the UK, Spain, or Romania.
- Experience supporting regional benefits programs and collaborating with benefits vendors or Global Benefits COE.
- Exposure to SOX controls and audit-conscious operational environments.
- Demonstrated use of AI-enabled tools, automation, or modern software solutions to improve operational workflows.
- Fluency in English, both written and verbal.
- Exceptional attention to detail, quality-first mindset, and ability to operate autonomously in high-volume environments.
What the Team is Saying
Flywire Compensation & Benefits Highlights
How does Flywire ensure its pay and bonus plans are competitive?
Flywire takes a total rewards approach that combines competitive base pay with performance bonuses, equity ownership and comprehensive benefits designed to attract, reward and retain talent in the global technology market. The company emphasizes pay-for-performance, aligning compensation with both individual contributions and company performance while providing employees with opportunities to share in Flywire's long-term growth through equity awards. In addition to financial rewards, Flywire complements its compensation programs with benefits that support employees' wellbeing, flexibility and career development.
- Competitive total rewards beyond salary: Flywire complements its compensation with a broad package of benefits designed to enhance employees' overall financial wellbeing. Eligible employees may receive company equity, performance bonuses, 401(k) matching, life and disability insurance, comprehensive medical, dental and vision coverage, flexible spending accounts, generous paid parental leave, and mental health benefits. This holistic approach helps ensure employees are rewarded beyond their base salary.
- Performance-based rewards aligned with company success: Flywire's compensation philosophy is built around rewarding performance. The company uses annual performance bonuses tied to corporate and individual performance, ensuring employees are recognized for both personal contributions and the organization's overall results. For eligible employees, equity awards provide an additional long-term incentive by allowing them to participate in the company's continued growth, reinforcing a strong connection between employee success and company performance. Flywire also regularly benchmarks its compensation against the competitive global technology market to help attract and retain top talent.
- Career growth supports long-term earning potential: Flywire invests in employees' long-term success through internal mobility, mentoring, customized development tracks, industry certifications, Lunch & Learns and continuing education opportunities. By helping employees develop new skills and advance into larger roles as the business grows, the company supports career progression alongside competitive compensation. One employee described Flywire as an environment where employees can "unlock your potential through on-the-job training, mentoring and development workshops."
- External signals:
- Compensation satisfaction: Employees give Flywire positive ratings for compensation and benefits, reflecting favorable perceptions of the company's overall rewards package. (Glassdoor)
- Award-winning employee experience: Flywire has been recognized as one of the Fortune Best Workplaces in Financial Services & Insurance, reflecting its overall employee experience, including rewards, benefits and workplace support. (Fortune; Great Place To Work)
Bottom line: Flywire keeps its pay and bonus plans competitive by combining market-based compensation with performance bonuses, equity ownership and comprehensive benefits that reward both short-term contributions and long-term success. Together with strong career development opportunities and flexible workplace programs, its total rewards strategy is designed to help employees grow financially and professionally as the company continues to expand globally.
Flywire Insights
What We Do
Flywire is a global payments enablement and software company. We combine our proprietary global payments network, next-gen payments platform and vertical-specific software to deliver the most important and complex payments for our clients and their customers.
Why Work With Us
Global collaboration is at the heart of what we do at Flywire. We’re excited to watch our unique culture evolve with each new FlyMate; it's our differences as individuals that make us stronger as a team. With over 30 nationalities across 11 countries, we believe our FlyMates are our greatest asset.
Gallery
Flywire Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a remote first company, with 14 beautiful offices around the globe! There is no requirement to go into the office, however the option is there if that's what you prefer. At Flywire, we want you to chose what's best for your lifestyle.
