We're looking for a Sr. People Operations Specialist to help make every stage of the Maker journey — from Day 1 through offboarding — feel thoughtful, smooth, and well-supported. You'll sit within the People team in Tel Aviv, owning the full local employee lifecycle while contributing to global automation and process projects that scale across Lemonade's offices worldwide.
We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'llRun end-to-end onboarding and offboarding, setting a clear, high-quality standard from the first day to the exit survey
Translate policies into clear workflows and actions, serving as the go-to for Maker questions on leave, benefits, and day-to-day People topics
Support People Ops initiatives and projects, from program coordination and vendor research to handling sensitive employee conversations with care
Keep Workday accurate and current — employee records, org charts, status changes — so the team always has a reliable source of truth
Identify manual, repetitive work across the Maker lifecycle and automate it, using AI tools and the systems at hand to build lasting solutions.
Build and maintain self-serve documentation so Makers can find answers before they need to ask
Support TLV perks, benefits, and office operations, including vendor coordination, events, and front desk coverage roughly once a week
Connect with global People Ops counterparts in NYC and Amsterdam to align standards, share local solutions, and help a distributed team feel like one
5+ years in People Ops, People coordination, or office operations at a fast-moving tech company, with a track record of operational excellence
Genuine emotional intelligence — you communicate with clarity and empathy, and you navigate sensitive situations with care and good judgment
Hands-on HRIS experience; Workday is a real advantage
Working knowledge of Israeli labor law, with the confidence to apply it day-to-day and the judgment to know when to loop in legal
Comfort with ticketing and workflow tools like Unthread, Fibery, or similar
A natural process instinct — you spot friction before it becomes a complaint, and you move to fix it
High attention to detail, especially when handling confidential information
Natural hospitality — whether you're welcoming new employees, supporting vendors, or greeting visitors, you make people feel genuinely cared for
Working knowledge of AI tools, or a clear appetite to develop it fast
Ready to work in an office environment most days of the week
Skills Required
- 5+ years of experience in People Operations, People coordination, or office operations at a fast-moving technology company
- Track record of operational excellence
- Strong emotional intelligence, clear communication, empathy, and judgment when handling sensitive situations
- Hands-on HRIS experience
- Working knowledge of Israeli labor law
- Experience with ticketing and workflow tools such as Unthread, Fibery, or similar
- Strong process-improvement skills and ability to identify and resolve operational friction
- High attention to detail when handling confidential information
- Natural hospitality and ability to support employees, vendors, and visitors
- Working knowledge of AI tools or clear willingness to develop AI skills quickly
- Willingness to work in an office environment most days of the week
- Workday experience
Lemonade Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lemonade and has not been reviewed or approved by Lemonade.
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Healthcare Strength — Cigna-administered medical plans provide multiple options (EPO/OAP/OAPIN/HDHP) alongside dental, vision, prescription coverage, disability, and life/AD&D. 2026 plan materials and state notices indicate broad essential health benefits with mainstream networks.
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Retirement Support — A tiered 401(k) match structure is documented, offering meaningful employer contributions when employees save. This complements equity grants/RSUs that are commonly included in total rewards.
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Leave & Time Off Breadth — Employee-reported baselines around defined PTO and company holidays, plus flexible sick time, position time off as a strength. Parental leave is frequently described as generous for the U.S. context, though candidates should confirm current specifics.
Lemonade Insights
What We Do
Our mission is simple: Create the world’s most loved insurance through technology and social impact. As a certified Public Benefit Corporation and B-Corp, Lemonade is constantly challenging how the insurance industry does business. We’re creating an experience that is fast, affordable, and hassle-free across renters, homeowners, pet, life and car insurance. And through our annual Giveback program, in which leftover premiums are donated to charities our customers choose, we’ve donated nearly $5 million to a variety of organizations in need.
Why Work With Us
We’ve set out to make insurance loveable, fast, simple, and socially impactful - words that aren’t often associated with this industry. We’re a Certified B-corp, the only US insurance company to never invest in polluting industries, and our annual Giveback program has donated nearly $5 million globally to nonprofits in need.
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