Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
The Senior People Operations Specialist will support our efforts to create a world-class positive experience for our employees from the point of application, right through the employee life cycle. This role will support the People team in completing transactional activities to ensure our systems are accurate and updated within deadlines, creating, implementing and executing comprehensive and effective processes to ensure an impactful employee experience.
You’ll need to be comfortable spinning a lot of plates, we are a fast-paced business, and we are looking for someone who can manage conflicting priorities.
Responsibilities- Managing the joiner, mover and leaver processes for all employees, ensuring contractual accuracy, compliance and minimisation of risks associated with these processes
- Knowledge of background screening processes and administering the in-house background checks in line with the business’s tolerances
- Ensuring candidates have the correct Right to Work documentation and keeping up to date with regulations for Right to Work globally
- Partnering with Workplace Technology to ensure seamless delivery of new hires’ tech, and to support in arranging the return of tech from leavers
- Supporting and/or delivering onboarding sessions
- Responding to a high volume of queries from employees and developing clear frequently asked questions
- Ensuring data in the HRIS and other people systems are accurately updated
- Working with the wider People team on our SMCR processes
- Managing our Employee benefits
- 3-5 years experience in a fast paced, high growth People Operations team.
- Demonstrable knowledge of International HR practices and regulations.
- Experience in a Financial Services, or highly regulated environment.
- Experience running and driving improvements in people processes.
- A positive and proactive attitude, with the ability to create order from chaos.
- An ambition to shape and create an efficient team through the implementation of new technology.
- You can demonstrate high attention to detail.
- The confidence to build relationships with candidates, employees, and internal partners.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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What We Do
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are. Since then, we’ve grown. A lot. Over three million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.
