Enterprise Account Executive, Nonprofit Industry

Company Description
ServiceNow.Org
At the heart of ServiceNow is a grand purpose: to make the world work better for everyone. Our purpose is not just a tagline, it is a demonstration of our intent to impact the world for the better. To continue this mission, ServiceNow.org is a business unit that leads with our values to exclusively service the needs of the global non-profit community, using the power of our platform to enable these vital organisations to improve service delivery to critical constituents and achieve operational efficiency boosts, when those time saving improvements will literally save and impact lives. Aligned to our ESG strategy, the Servicenow.org team positions our world-class platform capabilities and solutions to non-profits and reinvest a portion of the profits into the community.
Job Description
The New Logo Enterprise Account Executive is a pivotal role to ensuring ServiceNow's continued growth. In this role, you will identify new business by strategically navigating a targeted set of prospective accounts to close initial opportunities and convert our Prospects to Customers who will grow with us for years to come. By deeply understanding their unique organisational challenges and goals, you will pair them with solutions that will help them reach their business objectives and blaze new trails within their organisations.
You are a self-starter and an innovator. You will establish relationships within a defined set of accounts to achieve net new revenue growth targets for your given territory. By leveraging analytics, case studies, past performance, and market intelligence, you will create a territory plan and craft your own target account strategies. You will then apply these strategies, leverage your extended sales team, and partner ecosystem to sell the value and long-term ROI of one or more of our industry leading solutions.
What you will do in this role:• Strategic territory planning - Follow a disciplined and analytical approach to planning and maintaining a target new account pipeline. Keep pipeline current and progressing.• Sales strategies - Develop effective and specific account plans to maximise new revenue growth. Develop and leverage relationships throughout our strong partner networks and in your net new customer accounts to drive strategy through organisation.• Creative marketing and prospecting - Think outside-the-box to cultivate awareness of the ServiceNow.org vision. Strong planning and execution of targeted campaigns for your territory.• Customer Acumen - Actively understand each customer's strategic growth plans, technology footprint and corresponding technology strategy, internal challenges, and competitive landscape.• Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.• Work alongside and influence an extended team of sales professionals who will support your role, including; solutions consultant, technical architect, partner manager.• Net New Revenue - Execute new business revenue goals in your territory.
Qualifications
To be successful in this role you have:• Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management (within software or IT sales organizations), with a demonstrated ability to generate new business at new accounts.• Demonstrated experience in territory strategy, planning and sales execution with measurable wins.• Ability to understand broad, macro-level business IT needs for a prospective client.• Ability to break down a complex sales process into discrete activities and see steps ahead to deliver customer outcomes.• Excellent interpersonal skills to inspire and lead a matrix team to establish trust and credibility with prospective customers.• Demonstrated perseverance, resilience, and savvy to find new creative paths to open doors, increase interaction and participation, and engage prospects.• The ideal candidate lives our values to "stay hungry and humble" and does not take their success for granted, always curious, ready to learn and evolve.• Travel up to 50%
Preferred Qualifications• 6+ years of quota carrying, technology solution-based direct sales experience, penetrating net new accounts within a territory.• Strong sales strategy skills demonstrated prospecting experience and bringing in new business.• Experience and success selling a variety of SaaS solutions across all lines of business.• Demonstrated experience in keeping accurate forecast your territory, monthly/quarterly/annually, utilising sales tools, and analytics to target customers with higher propensity to buy and creating strategies that maximise success.• Ability to thrive in a fast-paced environment.• Track record of consistently achieving or surpassing your sales quota
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .