Senior People Operations Specialist

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 9,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.

MaintainX is looking for a proactive and experienced Senior People Operations Specialist to join our team. In this role, you will be a key partner in enhancing the company's people processes and delivering on strategic HR initiatives. You will be responsible for overseeing day-to-day HR operations, leading process improvements, ensuring compliance, and providing expert-level support to both employees and leadership. In addition, you will be involved in managing and optimizing our Total Rewards offerings to help ensure they remain competitive and aligned with employee needs.

What you’ll do:

• Oversee HRIS management, ensuring employee records are accurate, up-to-date, and fully compliant with regulations.
• Lead smooth onboarding and offboarding processes, creating a positive experience for new hires and seamless transitions for departing employees.
• Collaborate with finance and payroll teams to ensure flawless payroll processing and address compensation-related matters with precision.
• Drive continuous improvement by identifying and implementing innovative HR processes that enhance efficiency and elevate the employee experience.
• Design and launch new HR policies and tools that promote company growth and foster a thriving, employee-centric culture.
• Act as a trusted advisor for HR policies and employee relations, providing guidance and resolving complex issues.
• Ensure full compliance with labor laws and internal policies by meticulously maintaining accurate employee records and documentation.
• Leverage HR data and metrics to provide leadership with strategic, actionable insights that support informed decision-making.
• Shape competitive compensation, benefits, and talent management programs to ensure equitable and attractive offerings across the company.
• Partner on compensation initiatives, including salary structures, bonuses, and equity programs, ensuring competitive, fair, and consistent compensation practices across the organization.
• Mentor and inspire junior People team members, cultivating a culture of growth, collaboration, and shared success.

About you:

• 5+ years of experience in Human Resources, with a strong focus on HR operations, employee relations, and compensation management.
• Strong knowledge of employment law and HR best practices, particularly within Canada and the U.S.
• Proven ability to manage and optimize HR processes, including onboarding, offboarding, payroll, and benefits administration.
• Experience supporting compensation structures, bonus programs, and equity initiatives, ensuring competitive and equitable pay practices.
• Excellent interpersonal and communication skills, with a talent for building trust and collaborating effectively across all levels of the organization.
• Highly organized, detail-oriented, and proactive, with strong problem-solving abilities and a continuous improvement mindset.
• Comfortable working in fast-paced, high-performance environments, with the ability to prioritize and manage multiple tasks simultaneously.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.