Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.
All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you
This is an exciting time to join Remote and make a personal difference in the global employment space as a Lead People Operations Specialist in our People team. In this pivotal role, you will drive operational excellence, maintain global policies, processes, and workflows, and ensure our People Operations initiatives align strategically with the broader organizational goals.
This role requires a blend of strategic thinking, operational expertise, and a passion for leveraging technology and data to enhance our people processes and the employee experience. You will work closely with the Manager of People Operations and other key stakeholders to implement best practices, streamline processes, and leverage technology to enhance our People Operations.
If you are passionate about people operations and ready to drive impactful change, we encourage you to apply and join our dynamic People team.
What you bring
- Proven track record of driving operational excellence, optimizing processes, and leading complex, high-impact projects, with a strong understanding of automation and AI.
- Strong understanding of people policies, processes, and workflows, with a focus on compliance and scalability throughout the employment lifecycle.
- Exceptional analytical skills with the ability to interpret data and generate actionable insights, including creating dashboards and reports to streamline HR processes and gain efficiencies.
- Knowledge and experience in tracking, reporting, and overseeing HRIS data and people metrics.
- Proficiency in leveraging technology, including HRIS, data analytics tools, and automation platforms.
- Excellent project management skills, with a demonstrated ability to lead cross-functional initiatives and manage multiple priorities.
- Strong communication and interpersonal skills, with the ability to act as a senior liaison and build effective relationships with stakeholders at all levels.
- Strategic thinker with the ability to identify opportunities for innovation and process improvement.
- High sense of urgency and accuracy, with proven organizational skills, ability to prioritize, and attention to detail.
- Ability to work autonomously with a growth mindset, driving personal performance and development.
- Strong leadership skills demonstrating and leading the team towards high performance
- Willingness to work flexible hours when needed to support global operations.
- Commitment to all of Remote's values within the team and the greater organisation.
- Fluent in written and spoken English.
- Experience in a global or multinational organization is highly desirable.
- Remote work experience is a plus but not required.
Key Responsibilities
Focus on Operational Excellence:
- Responsible for all critical People Operations tasks including, and not limited to: Onboarding, offboarding, employee lifecycle changes, approving contractor invoices, relocation, data integrity on the Remote platform, and employee queries across all people topics.
- Maintain a strong focus on urgency and proactively communicate timelines leading enterprise level projects that impact the employee experience to ensure all requests are completed within the expected deadlines.
- Act as a senior liaison with other cross-functional stakeholders to ensure seamless people processes, improve collaboration and provide an extraordinary employee experience. Our stakeholder teams across the business include, and not limited to: Legal, Payroll, Benefits, Lifecycle, Mobility, Customer Experience, IT, SupplyOps, Engineering, Product, and the wider People team.
- Define and implement best practices for operational excellence, setting a high standard for the team and across the employee lifecycle.
- Lead knowledge sharing, training, and up-skilling initiatives to enhance team capabilities.
Maintain Global Policies, Processes, and Workflows:
- Set the standard for our people policies, processes, and workflows to enhance our work environment, help us scale, and comply with legal requirements.
- Identify strategic opportunities for process improvements and operational innovation.
- Lead cross-functional initiatives that enhance our people service delivery and employee experience.
- Act as an expert advisor and partner for the successful implementation of people programs and policies, ensuring that Remote is equipped and enabled across the organization.
Drive Strategic Goals:
- Lead the setting of quarterly goals for People Operations, ensuring that the team’s efforts contribute to the broader organizational strategic objectives.
- Lead complex and high-impact goals that have a broad reach across the organization.
Scale People Operations with Technology, Data & Analytics:
- Champion the adoption and optimization of the Remote platform and other technologies to streamline processes, improve scalability, and enhance data integrity.
- Analyze data to identify trends and insights that contribute to informed decision-making and strategy development.
- Identify and implement scaling strategies (such as automation, integration, AI, and other technologies) to innovate and remove manual and repetitive operational tasks.
Additional Responsibilities:
- Acts as the expert in establishing and maintaining clear, concise People Operations documentation for the organization
- Serve as an subject matter escalation point for complicated queries for peers within the People Operations team.
- Participate in People team meetings and updates to the rest of Remote in all places necessary.
- Escalate any concerns, urgent matters, or employment relations-related concerns to the appropriate managerial level.
- Fulfill all People Operations responsibilities and tasks expected at the Associate and Specialist levels, ensuring comprehensive support and coverage within the team as needed.
Practicals
- You'll report to: Manager, People Operations
- Team: People Team
- Location: Anywhere in EMEA
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $36000USD - $80,000USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
Application process
- Interview with recruiter
- Interview with future manager
- Interview with team members
- Offer
- Prior employment verification check
#LI-DNP
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
What We Do
Remote opens the vast potential of the world for every person, business, and country, building a world where every person and business truly belongs.
We empower companies of all sizes to pay and manage full-time and contract workers around the world. Remote makes it easy to manage international payroll, benefits, taxes, stock options, and compliance in 50+ countries.
No matter where your team lives and works, our best-in-class global employment solutions provide the best experience for your workers.
Our ironclad intellectual property protections and industry-leading security guarantee give you peace of mind across the globe.
Best of all, Remote never charges percentages or fees: one low flat rate helps you control your budget so you can focus on growing your business.
