Jobs at Remote (Remote.com)

Provide immigration compliance guidance, manage visa and work permit applications, monitor regulatory changes, support business travel and sponsorship cases, maintain documentation and case systems, resolve escalations, manage client and stakeholder relationships, and improve mobility processes through automation.

Provide immigration compliance guidance, prepare and submit visa and work permit applications, monitor immigration laws and documentation, manage client and stakeholder relationships, handle escalations, and support business travel and sponsorship cases. The role also tracks case statuses in management and billing systems, improves processes through automation, and delivers efficient, solution-focused mobility services in a fully remote environment.

Provide immigration compliance guidance, prepare visa and work permit applications, monitor regulatory changes, manage mobility cases, and support business travel and sponsorship matters. The role maintains client and stakeholder relationships, handles escalations, controls case and billing statuses, improves processes through automation and documentation, and ensures compliant global employee relocations.

Resolves customer inquiries involving payroll processing, discrepancies, and platform usage across email, chat, and phone. The role follows documented workflows, meets service-level agreements, diagnoses issues using available information, documents resolutions, and escalates complex cases. It also provides clear customer updates, develops foundational payroll and regional compliance knowledge, and identifies recurring issues or documentation gaps to improve team efficiency.

Resolves customer payroll inquiries involving processing, discrepancies, and platform usage through email, chat, and phone. Follows documented workflows, meets service-level agreements, investigates issues using available information, documents resolutions, communicates clearly with customers, and escalates complex cases. The role also develops foundational payroll knowledge, learns regional compliance requirements, and identifies recurring issues or documentation gaps.

Execute end-to-end US PEO payroll operations, including validations, reconciliations, statutory filings, adjustments, and exception resolution. Ensure accurate, timely, and compliant payroll delivery while supporting process implementations, system testing, documentation, metrics, and workflow improvements. Serve as a resource for payroll specialists and collaborate with Payroll Operations, Finance, Product, Service Operations, and external stakeholders in a remote asynchronous environment.

Manages compliant employee offboarding across international jurisdictions, including terminations, resignations, transfers, redundancies, settlements, documentation, and HRIS processing. Provides first-level employee relations support, assesses workplace concerns, advises clients on local employment practices, coordinates investigations and disciplinary matters, and facilitates difficult conversations. Partners with legal, payroll, benefits, unions, and government stakeholders while improving processes, automation, and customer experience.

Manage compliant employee exits across international jurisdictions and provide first-level employee relations support. Advise clients on terminations, resignations, transfers, redundancies, discipline, and workplace concerns; lead difficult conversations, negotiations, hearings, and consultations. Coordinate with legal, payroll, government, union, and internal stakeholders, maintain accurate confidential records, and process exits in the HRIS. Identify opportunities for automation, process improvement, and enhanced customer and employee experiences.

Manage complex employee exits across international jurisdictions while ensuring legal compliance, accurate documentation, confidentiality, and excellent client and employee experiences. Provide first-level employee relations guidance, assess workplace concerns, advise on disciplinary processes, and coordinate stakeholders. Lead difficult conversations, negotiations, and termination procedures. Mentor junior colleagues and drive process improvements, automation, and customer experience enhancements within a global, asynchronous team.

Manage compliant employee offboarding and first-level employee relations matters across international jurisdictions. Advise clients on terminations, resignations, transfers, redundancies, disciplinary processes, and workplace concerns. Lead difficult conversations, consultations, hearings, negotiations, and separations while coordinating with legal, payroll, government, union, and internal stakeholders. Maintain accurate confidential records, monitor cases, and improve lifecycle processes through automation, AI, and operational enhancements.

Manage complex employee exits across international jurisdictions, ensuring legal compliance, accurate documentation, confidentiality, and a high-quality client and employee experience. Provide first-level employee relations guidance, assess workplace concerns, advise on discipline and investigations, lead difficult conversations and negotiations, and coordinate internal and external stakeholders. Mentor junior colleagues and drive process improvements, automation, and customer experience enhancements while maintaining accurate records and working autonomously in a global remote team.

Manage complex employee exits across multiple APAC jurisdictions, ensuring legal compliance, accurate documentation, privacy, and a positive client and employee experience. Provide first-level employee relations guidance, assess workplace concerns, advise on discipline and investigations, and lead difficult conversations, negotiations, and consultations. Coordinate with legal, payroll, government, and internal stakeholders while mentoring colleagues and driving process improvements, automation, and customer experience enhancements.

Manage complex employee exits across international jurisdictions, ensuring legal compliance, accurate documentation, confidentiality, and a high-quality client experience. Provide first-level employee relations guidance, assess workplace concerns, advise on discipline and investigations, and lead difficult conversations, negotiations, and termination processes. Coordinate with payroll, legal, benefits, and other stakeholders while mentoring junior colleagues. Drive process improvements, automation, product development, and customer experience initiatives in a remote, international environment.

Manage compliant employee offboarding and first-level employee relations matters across EMEA and multiple international jurisdictions. Advise clients on terminations, resignations, transfers, redundancies, workplace concerns, progressive discipline, and investigations. Lead difficult conversations, consultations, hearings, negotiations, and separation processes while coordinating with legal, payroll, government, union, and internal stakeholders. Maintain accurate confidential records, administer HRIS workflows, monitor cases, and improve processes through automation, AI, and technology.

Manage complex employee offboarding and employee relations cases across APAC jurisdictions. Advise clients on terminations, resignations, redundancies, disciplinary processes, investigations, and employment regulations. Lead sensitive negotiations and consultations, coordinate with legal, payroll, government, and union stakeholders, maintain confidential records, and use the HRIS to administer exits. Mentor junior colleagues and drive process improvements, automation, and customer experience enhancements in a remote international environment.

Manage compliant employee exits across international jurisdictions, including terminations, resignations, redundancies, negotiations, documentation, and stakeholder coordination. Provide first-level employee relations guidance, assess workplace concerns, support progressive discipline, monitor cases, and advise clients on applicable regulations. Drive process improvements, automation, AI adoption, data integrity, and customer experience while working autonomously in a remote, international team.

Manage compliant employee exits across multiple EMEA jurisdictions, including terminations, resignations, redundancies, settlements, documentation, and HRIS processing. Provide first-level employee relations guidance, assess workplace concerns, support progressive discipline, coordinate investigations and stakeholders, and lead difficult client and employee conversations. The role also drives process improvements, automation, AI adoption, accurate record-keeping, and enhanced customer and employee experiences in a remote international environment.

Implement and configure global payroll solutions for new customers, collect and validate payroll data, coordinate parallel runs, reconcile taxes, and ensure statutory compliance. Manage customer communications, payroll go-live, training, documentation, and handoff to payroll operations. Build strong client relationships, resolve issues, support process improvements, and conduct user acceptance testing while maintaining confidentiality and accuracy.

Manage the end-to-end onboarding lifecycle for employees across APAC, ensuring compliant documentation, accurate data, and a smooth client and employee experience. Responsibilities include preparing and verifying employment packages, responding to queries, collaborating with Mobility, Benefits, Lifecycle, and Payroll teams, supporting audits and reporting, maintaining knowledge resources, and identifying automation and AI opportunities to improve efficiency and scalability.

Leads a regional or multi-country payroll operations team, ensuring accurate, timely, compliant payroll delivery. Responsibilities include coaching payroll specialists, resolving escalated issues, managing vendors, supporting country launches and vendor transitions, improving processes, tracking service metrics, implementing automation, and collaborating with People Operations, Finance, Legal, Product, and Service Operations.