At Xero, we make running a business beautiful, and behind every decision we make for small businesses sits data we trust. This role is where that trust gets built for our HR (People Experience) function. As a People Insights Manager, you'll be the primary analytical partner to HR leadership, creating a single, trusted view of Operational Health that spans workforce health, engagement, talent flows, capacity and productivity, and people related risk.
You'll translate complex people data, including Workday, survey, talent and reward data, into clear, actionable recommendations that shape how Xero plans its workforce. You'll set the standard for how we partner with HR leaders on people analytics, while staying hands on with the data and models that make it possible.
The team & how they connectYou'll sit within G&A Data & Analytics, the team that mobilises trusted data so Finance, HR, Legal, Risk and other corporate functions can make faster, better decisions. This role is dedicated to People Teams, working closely with HR leadership, Finance and G&A Data & Analytics Engineering to build a shared, consistent view of how Xero's people and resources are performing.
Initially, you will focus on:Building a single, trusted suite of People performance views, including scorecards, workforce dashboards and engagement reporting
Defining clear metric definitions and guardrails for People KPIs such as headcount, hiring, attrition, mobility and engagement, in partnership with HR and Finance
Embedding workforce and people metrics into G&A planning, budgeting and forecasting cycles
Lifting data literacy and self-service capability across HR, so teams spend less time wrangling data and more time acting on it
This role is based in Melbourne or Sydney working in a hybrid model that combines in office collaboration with the flexibility to work from home. Our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we're looking for, for this role:A strong analytics and data background, with the ability to connect complex people and workforce data to commercial and organisational context
You've framed ambiguous people problems before and know how to turn them into clear hypotheses and analytical approaches
Comfortable engaging and challenging senior leaders, and able to translate complex insights into simple, compelling terms
Familiarity with HR domains such as workforce planning, org design, talent and mobility, engagement analytics and diversity and inclusion
Hands-on experience with large, complex datasets on modern cloud platforms, along with BI tools such as Tableau
A collaborative approach, with a track record of working across HR, Finance, Product & Technology, Legal and Risk to deliver shared outcomes
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Strong analytics and data background connecting people/workforce data to organisational context
- Experience framing ambiguous people problems into clear hypotheses and analytical approaches
- Ability to engage and challenge senior leaders and translate complex insights into simple terms
- Familiarity with HR domains: workforce planning, org design, talent and mobility, engagement analytics, diversity and inclusion
- Hands-on experience with large, complex datasets on modern cloud platforms
- Experience with BI tools such as Tableau
- Collaborative track record working across HR, Finance, Product & Technology, Legal and Risk
- Experience working with Workday data
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — The U.S. package lists 21 days of annual leave, 10 days of wellbeing leave, five “Xtra” days, three year‑end company holidays, and a paid volunteer day. Global materials also point to 20+ days of annual leave and additional wellbeing time across regions, indicating broad coverage beyond the U.S.
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Parental & Family Support — Primary caregivers can receive up to 26 weeks of fully paid parental leave, with six weeks of paid partner leave. Family‑forming benefits (e.g., Carrot) and counseling/coaching access for employees and immediate family further strengthen support.
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Healthcare Strength — Medical (Cigna and Kaiser options), dental (Cigna PPO), and vision (VSP) are complemented by life, AD&D, and short/long‑term disability coverage. Modern Health mental‑health support and a funded ThrivePass wellbeing account add depth to the health offering.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
