Senior Payroll Services Analyst

Job Track Description:

• Requires formal education and relevant expertise in a professional, sales, or technical area.
• Performs technical-based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Ability to complete work self-guided.
• College or university degree required.

General Profile

• Requires knowledge and experience in the field.
• Uses best practices and knowledge of business issues to improve products or services.
• Solves complex problems and takes a new perspective on existing procedures.
• Self-starter, requiring minimal guidance.
• A resource to colleagues with less experience.

Functional Knowledge

• Requires conceptual expertise of theories, practices, and procedures. 

Business Expertise

• Has knowledge of best practices and team integration.
• Is aware of the competition and what differentiates them.

Impact

• Impacts a range of customer, operational, project, or service activities in teams.
• Works within broad guidelines and policies.

Leadership

• Acts as a resource for colleagues with less experience.
• Guides small projects with manageable risks and resource requirements.

Problem Solving

• Solves complex problems.
• Takes a new perspective on existing solutions.
• Exercises judgment based on reviewing many sources of information.

Interpersonal Skills

• Ability to clearly explain difficult or sensitive information.
• Works to build consensus within a team.

Responsibility Statements

• Audits various payroll processes and related reports for regular and off-cycle runs. 
• Prepares and audits payroll tax reconciliations to balance for client payments, reporting, quarter-end, and year-end processing.
• Audits all garnishment input including vendor information, forms, and orders.
• Researches and makes corrections to complex inquiries related to payroll taxes, deductions, and wage withholding.
• Manages complex processes related to changes in regulatory compliance for wage and hourly payroll taxation.
• Confirms all data received from interfaces into the payroll system and corrects error files.
• Manages projects related to payroll system changes, updates, and compliance.
• Audits corrected W2Cs, amended returns, and files with tax agencies.
• Manages the implementation of special projects.
• Supports the standardization and centralization of service delivery functions like quality, incident and change management, training, escalations, or other special projects that span across clients.
• Performs other duties as assigned.
• Complies with all policies and standards.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.