Senior Payroll Officer

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!  

At Acquire Intelligence, our mission is to help business work smarter.   

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.  

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.  

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.  

Advance Your Career - Join us today and be part of a team where your work makes an impact!  

Why Join the A-Team?  

Come for a career, stay for the fun!  

• Enjoy 14 months of pay*   

• HMO coverage for you and your family   

• Yearly Kick Off Parties with major giveaways (like the car in 2023)   

• Grow your career - yes, we love to promote internally    

• Do meaningful work and collaborate with the best   

• 900 promotions given each year   

• 2,700+ leadership training courses   

A Glimpse into Your New Role  

The Senior Payroll officer is responsible for high-volume, accurate payroll data entry and transactional processing supporting fortnightly Australian and New Zealand payroll, prepared for review by the Senior Payroll Specialist and onshore sign-off. 

Transactional Processing 

• Perform high-volume, accurate data entry for new hires, employee changes and standard terminations. 

• Chase and validate timesheet and roster exceptions in Dayforce. 

• Enter leave, deductions and entitlement updates against configured rules. 

• Maintain payroll records and documentation digitally in line with Acquire’s SOE (no hardcopy). 

Queries & Support 

• Triage tier-1 employee and manager queries and support inbox management; resolve routine items and escalate the remainder to the Senior Payroll Specialist. 

• Support reconciliations and standard reporting as directed. 

Quality, Compliance & Improvement 

• Follow payroll SOPs and Acquire’s SOE, least-access and no-hardcopy production-floor rules. 

• Support compliance activities within agreed processes and SOPs. 

• Identify process-improvement opportunities. 

• Flag anomalies and potential issues early. 

What You’ll Bring  

Required Skills & Competencies: 

Work Experience 

• Australian payroll experience strongly preferred 

• NZ experience an advantage but not required 

• Dayforce experience preferred but not required 

• If no Dayforce experience, the following are also acceptable: PayGlobal, SAP, Chris21, UKG, Workday 

• MicroPay and HR3 systems may be ok, but usually correlate to low volume experience 

• Experiencing mentoring others preferred (does not have to be in a managerial capacity, e.g. senior or team leader is ok) 

• Strong attention to detail is essential 

• Strong communication and customer service skills are essential 

• High volume data entry experience 

• Technical experience with Superannuation and terminations 

• Technical experience with STP and Payroll Tax an advantage but not required 

• Comfortable navigation of MS Office including Outlook, Word, Teams 

• Intermediate experience with Excel including Pivot, Grouping, Filtering, Vlookup, etc. 

WHAT WE VALUE  

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:  

• Curious and Clever: Smart questions spark smart solutions.  

• Entrepreneurial Energy: Think like an owner. Solve like a founder.  

• Fast with Intent: We move fast and deliver real results.  

• Laugh and Learn: We don’t take ourselves too seriously, just our results.  

What are you waiting for?  

Come for a career, stay for the fun  

Join the A-Team and experience the A-Life!