Jobs at Acquire Intelligence

Provide AR/AP financial and administrative support: record supplier invoices, ensure payments received, maintain accurate records, reconcile and resolve discrepancies, and meet deadlines in line with company policies.

Monitor voice and non-voice agent interactions, evaluate performance against quality guidelines, deliver coaching and feedback, report on quality metrics and root-cause analysis, and collaborate with Operations and Training to drive continuous improvement.

Provide high-level administrative support to the CEO: manage diary and email, maintain Microsoft Dynamics CRM, perform quality checks and coordination, assist with sales and reporting, write correspondence, and use CIMS/SQL and Microsoft Office to support operations and records management.

Process vendor invoices and employee reimbursements accurately and timely; perform three-way PO/invoice/goods receipt matches; reconcile vendor statements; handle document archival and retrieval; answer basic account enquiries and escalate complex issues; follow policies and support process improvements.

Provide administrative HSEQ support for GEG including contractor prequalification and inductions, maintain HSEQ and client portals, perform data entry and reporting, manage contractor registrations and documentation, assist with safety training, audits and corrective actions, and support HSEQ team tasks as directed.

Support accounting operations across multiple entities by processing hire purchase repayments, allocating transactions, performing monthly reconciliations, assisting month-end close, maintaining audit-ready documentation, investigating discrepancies, and supporting audits.

Prepare and distribute finance reports, automate manual reporting and data extracts, standardize recurring reports and dashboards, document processes, support ad hoc reporting and finance improvement projects, and collaborate with finance staff to ensure seamless data integration.

Provide day-to-day administrative support including calendar and meeting coordination, document preparation and filing, CRM updates, data entry, office supplies management, onboarding support, and serving as a professional first point of contact to ensure efficient office operations.

Senior finance officer responsible for AP/AR, trust and general accounting for multiple owners corporations, levy and debt management, budgeting and financial reporting, GST/BAS lodgements, compliance with strata legislation, audits, bank reconciliations, and stakeholder liaison. Uses Excel and Microsoft products.

Process vendor invoices and employee reimbursements accurately and timely; perform three-way PO/GR/invoice matches; reconcile vendor statements and resolve variances; manage documentation archival and retrieval; answer account queries and escalate as needed; follow policies and support process improvements.

Lead and manage day-to-day sales contact center operations, driving outbound/inbound performance, staffing, reporting, compliance, and continuous improvement. Partner with Sales, Team Leaders, training, quality, IT and clients to implement processes, coaching, and operational standards using Dynamics and reporting tools to meet KPIs and client metrics.

Design, develop, implement, and evaluate classroom and web-based training programs. Perform training needs analysis, collaborate with SMEs, create learning materials, run pilot modules and train-the-trainer sessions, update templates, and work with L&D, Operations, and QA to recommend improvements.

Process daily banking deposits, post and allocate collections, generate invoices and credit memos, reconcile AR balances, investigate invoice/payment queries, maintain customer account data, contact clients to collect receivables, identify payment discrepancies and high‑risk customers, and support process and reporting improvements.

Lead analytics and operations initiatives for Customer Success: build dashboards and analyses, run cross-functional projects, identify risks and opportunities, and partner with leadership to improve processes, retention, and customer health.

Produce high-converting e-commerce and Amazon listings, EDMs, social ads, and short-form video using Adobe CC, Canva, and AI tools. Rapidly execute briefs, create lifestyle visuals, optimize assets across formats, and iterate based on performance.

Proactively contact warm leads and inbound prospects to convert interest into broadband subscriptions through outbound calling, consultative selling, objection handling, CRM pipeline management, meeting sales targets, and ensuring positive onboarding with accurate documentation.

Monitor contact center performance, generate recurring and ad-hoc reports, analyze trends and KPIs (staffing, adherence, service levels), build dashboards, automate reporting, and collaborate with WFM and Operations to ensure data accuracy and actionable insights.

Handle day-to-day consumer cases and calls, provide accurate information and first-time resolutions, educate consumers on legislation and credit reports, support stakeholders, and perform administrative tasks such as processing consumer report requests, amendments, and liaising with third parties while maintaining regulatory obligations.

Lead discovery sessions, optimize customer use of the application platform via workflows, automation, and integrations. Produce configuration, technical documentation, unit test plans, and deliver training (telephonic and in-person). Collaborate with Product, Data Services, and Analytics; create deliverables on Riskonnect and secondary platforms (Adobe, Conga, Cognos, PowerBI, SAP, InRule, Crystal Reports). Manage priorities, escalation, stakeholder expectations, and customer status communications.

Manage debtor accounts to achieve payment targets and maintain a clean ledger through reconciliations, credit control, cashflow forecasting, SAP account setup, claims processing, and close collaboration with Sales/BDMs.