Build what’s next by helping teams turn emerging AI into measurable outcomes. In this role, you will partner across product and business teams to test ideas quickly, prove value, and scale what works. You will translate real needs into practical prototypes, playbooks, and enablement that lift how work gets done. You will also help shape responsible ways of working so AI is adopted safely and consistently. If you enjoy combining strategy, hands-on building, and coaching others, this role is for you.
Job summaryAs an Applied AI integration lead in Home Lending, you help teams across product and the business get more from AI. You run experiments to identify what improves outcomes, scale successful patterns through enablement and prototypes, and advise leaders on practical AI strategy. You also help steward responsible adoption by partnering with governance and technology stakeholders.
Job responsibilities- Lead discovery with partners to identify high-impact opportunities where AI can improve customer, employee, or operational outcomes
- Design and run experiments to evaluate AI use cases using measurable success criteria (e.g., quality, cycle time, risk reduction, cost, or customer experience)
- Build and iterate prototypes and lightweight tools that demonstrate value and inform production decisions
- Partner with engineering, data, and platform teams to transition validated prototypes into production-ready solutions when appropriate
- Establish and maintain a prioritized, business-driven pipeline of AI ideas, including intake, triage, routing, and status visibility
- Create and deliver a tiered enablement program (baseline learning, practitioner level, advanced builders) through workshops and reusable learning content
- Provide consultation to teams on selecting fit-for-purpose AI approaches and integrating solutions into existing workflows
- Define and track adoption and impact metrics, and communicate outcomes and learnings to stakeholders and leadership
- Promote responsible AI practices by aligning delivery with applicable risk, governance, and control expectations
- Stay current on industry and technology trends, and assess new techniques for applicability to business problems
- May lead a team, including coaching, mentoring, and setting direction across multiple initiatives
- 3 years of experience helping teams integrate emerging technology into business workflows or products
- Demonstrated experience designing and running experiments or pilots with clear success metrics
- Demonstrated experience building prototypes or tools that apply machine learning or related techniques to business problems
- Experience creating learning content and facilitating workshops for professional audiences
- Ability to translate ambiguous strategy into scoped, prioritized work and actionable plans
- Strong stakeholder management skills, including communicating trade-offs, risks, and recommendations to diverse audiences
- Working knowledge of common AI/ML application areas such as natural language processing, speech recognition, or time series forecasting
- Experience scaling enablement, accelerator, or adoption programs across multiple teams
- Experience partnering with governance, risk, controls, or similar stakeholders to support responsible AI delivery
- Experience leading multiple initiatives in parallel, including coordinating work across cross-functional teams
- Experience building evaluation approaches for AI solutions (e.g., quality metrics, testing design, monitoring considerations)
- Experience presenting learnings and recommendations to senior stakeholders in clear, practical terms
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- At least 3 years of experience integrating emerging technology into business workflows or products
- Experience designing and running experiments or pilots with clear success metrics
- Experience building prototypes or tools using machine learning or related techniques for business problems
- Experience creating learning content and facilitating workshops for professional audiences
- Ability to translate ambiguous strategy into scoped, prioritized work and actionable plans
- Strong stakeholder management skills, including communicating trade-offs, risks, and recommendations
- Working knowledge of AI/ML application areas such as natural language processing, speech recognition, or time series forecasting
- Experience scaling enablement, accelerator, or adoption programs across multiple teams
- Experience partnering with governance, risk, controls, or similar stakeholders for responsible AI delivery
- Experience leading multiple initiatives across cross-functional teams
- Experience building evaluation approaches for AI solutions, including quality metrics, testing, and monitoring
- Experience presenting learnings and recommendations to senior stakeholders
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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