Senior Payroll Manager (GBS)

Posted 10 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
HR Tech • Professional Services
The Role
Lead multi-country payroll operations across in-house and outsourced arrangements, ensuring accurate, timely, and compliant delivery. Oversee payroll systems, HRIS, statutory reporting, benefits and leave administration, audits, employee enquiries, vendor performance, and process improvements. Partner with HR, Finance, IT, and business stakeholders on governance, standardization, and system enhancements. Manage and develop the payroll team through resource planning, knowledge sharing, and succession planning.
Summary Generated by Built In
  • Lead end-to-end payroll operations across multiple markets, covering both in-house processing and outsourced payroll arrangements.

  • Oversee regional payroll delivery for a large employee population, ensuring accuracy, timeliness, and compliance with internal policies and local regulations.

  • Manage payroll systems, HRIS, and time and attendance processes, including payroll reporting, general ledger outputs, payment coordination, and statutory submissions.

  • Oversee payroll-related HR administration, including employee benefits administration, leave management, and compensation and benefits support.

  • Serve as a key owner for payroll governance and compliance, coordinating internal and external audits and ensuring timely resolution of audit findings.

  • Oversee employee payroll enquiries and ensure effective case management, timely responses, and appropriate issue resolution.

  • Drive payroll improvement initiatives, system enhancements, and process standardisation in collaboration with IT, HR, and business stakeholders.

  • Lead and develop the payroll team through effective resource planning, workload allocation, knowledge sharing, and succession planning.

  • Manage external payroll service providers, including service-level performance, issue escalation, periodic reviews, and commercial discussions.



Requirements
  • Minimum 10 years of payroll experience, with substantial exposure to regional or multi-country payroll operations.

  • Strong understanding of payroll legislation, taxation, social security, and statutory compliance requirements across multiple jurisdictions.

  • Experience in payroll transformation, system implementation, process improvement, or regional standardisation would be an advantage.

  • Proven track record in managing external payroll vendors and service delivery performance.

  • Strong stakeholder management skills, with the ability to collaborate effectively across HR, Finance, and other business functions.



Skills Required

  • Minimum 10 years of payroll experience
  • Substantial experience with regional or multi-country payroll operations
  • Strong understanding of payroll legislation, taxation, social security, and statutory compliance across multiple jurisdictions
  • Experience managing external payroll vendors and service delivery performance
  • Strong stakeholder management and cross-functional collaboration skills
  • Experience in payroll transformation, system implementation, process improvement, or regional standardization
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The Company
48 Employees
Year Founded: 2020

What We Do

MVC Resources is a Malaysia-based human resources and recruitment consultancy that helps organizations address talent and skills gaps. It supports employers with recruitment, executive search, talent management, talent profiling, payroll outsourcing and human-capital advisory. The company also provides HR technology integration and helps digitize HR functions, streamline hiring and inform workforce decisions. Its clients include startups, SMEs and multinational organizations.

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