Senior Payment Technical Manager

Posted 5 Days Ago
Be an Early Applicant
4 Locations
Remote
Senior level
Software
The Role
Own end-to-end technical configuration for merchant payment integrations and cashier setups. Intake and prioritise change requests, configure payment methods/MIDs, validate integrations, coordinate production launches, provide L3 support, analyse logs, define monitoring, and maintain documentation as the payment gateway subject-matter expert.
Summary Generated by Built In

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to own end-to-end technical configurations for merchant payment integrations and cashier configurations, ensuring compliant, reliable, and observable payment processing across environments. The role focuses on accelerating time-to-live for clients through accurate setup, validation, and maintenance of payment configurations. It is a critical function as all client journeys and payment expansions depend on correct configuration processes.

What you’ll drive:

Client configuration and setup

  • Intake, clarify, and prioritise configuration change requests from clients and internal teams.
  • Translate business constraints into executable configurations across payment methods and MIDs.
  • Configure and maintain payment methods, acquirer connections, and MIDs in Back Office.

Validation, launch, and support

  • Plan and execute end-to-end validation including request/response mapping, callbacks, and reconciliation checks.
  • Coordinate production launches ensuring readiness across Engineering, SRE, Compliance, and Support.
  • Provide L3 support, investigate incidents, and resolve configuration-related issues.

Observability, processes, and ownership

  • Analyse logs and transactions using observability tools to ensure configuration stability.
  • Define monitoring dashboards and alerts for approval rates, errors, and provider performance.
  • Maintain documentation, workflows, and act as subject-matter expert for Payment Gateway configuration.
What makes you a GR8 fit:

Must-have

  • Minimum 2+ years of experience in payment integrations configurations or similar roles.
  • Experience in configurations, QA, or Business Analysis within payments or fintech.
  • Strong understanding of JSON and XML with ability to configure payloads and provider schemas.
  • Hands-on experience with REST clients and API contract validation.
  • Working knowledge of SQL/PostgreSQL for data validation and diagnostics.
  • Experience with webhooks/callbacks verification and troubleshooting.
  • Experience with Git/GitLab for configuration versioning and change control.
  • Basic understanding of CI/CD processes.
  • Solid understanding of payment flows including authorization, capture, settlement, refund, and void.
  • Knowledge of 3DS/SCA flows and MID management.
  • Awareness of compliance and risk controls such as KYC, AML, and fraud rules.
  • Practical experience with Postman or similar REST tools, JIRA, Confluence, manual testing, and log analysis tools.
  • Strong sense of ownership, ability to manage multiple tasks, and understanding of SDLC processes.
  • Fluent English (B2+), both written and spoken.
  • Language skills: Ukrainian or Russian B1+.

Nice-to-have

  • Experience in iGaming industry.
Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.
Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Skills Required

  • Minimum 2+ years of experience in payment integrations configurations or similar roles.
  • Experience in configurations, QA, or Business Analysis within payments or fintech.
  • Strong understanding of JSON and XML with ability to configure payloads and provider schemas.
  • Hands-on experience with REST clients and API contract validation.
  • Working knowledge of SQL/PostgreSQL for data validation and diagnostics.
  • Experience with webhooks/callbacks verification and troubleshooting.
  • Experience with Git/GitLab for configuration versioning and change control.
  • Basic understanding of CI/CD processes.
  • Solid understanding of payment flows including authorization, capture, settlement, refund, and void.
  • Knowledge of 3DS/SCA flows and MID management.
  • Awareness of compliance and risk controls such as KYC, AML, and fraud rules.
  • Practical experience with Postman or similar REST tools, JIRA, Confluence, manual testing, and log analysis tools.
  • Strong sense of ownership, ability to manage multiple tasks, and understanding of SDLC processes.
  • Experience in iGaming industry.
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The Company
HQ: Limassol
581 Employees
Year Founded: 2023

What We Do

GR8 Tech is a dynamic iGaming provider of high-performance Sportsbook and Casino platforms With over 15 successful cases worldwide, GR8 Tech provides the foundation for exploring new growth opportunities in the iGaming industry using tried-and-tested technologies GR8 Tech is simply the best when it comes to the sportsbook business, With first-hand experience in operating sportsbook software, we use all our experience and a fantastic sportsbook-first platform to turbocharge betting brands worldwide. Some of the GR8 Sportsbook capabilities include Own Feed with top providers, own Trading Services, top-of-the-line Risk Management, iFrame version, unique margin management, and much more. GR8 Casino GR8 Casino covers a spectrum of features necessary for a successful casino operation, including various games, user-friendly interfaces, management systems, secure payment gateways, a bonus engine, and an anti-fraud system. Let GR8 Tech become a pit crew to accelerate your iGaming ventures: https://bit.ly/GR8-Tech

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