What you'll do
- Define and operationalise scalable payment operations processing workflows to comply with AFSL requirements.
- Establish risk management and compliance controls for payments, transactions, and financial operations.
- Develop and maintain internal policies and procedures to meet AFSL obligations.
- Implement and oversee fraud detection, transaction monitoring, and anti-money laundering (AML) controls.
- Develop and manage real-time fraud prevention strategies, ensuring minimal impact on legitimate transactions.
- Collaborate with the financial crime compliance team to ensure ongoing regulatory adherence.
- Work closely with product and engineering to integrate compliant and secure payment operations workflows, reporting and fraud monitoring systems into our platform.
- Oversee transaction monitoring, reconciliation, and reporting to ensure financial integrity.
- Be involved in engagement with regulators, auditors, and banking/payment partners.
- Scale and optimise payment operations as the function grows.
- Build and mentor a future team as we expand payment operations.
What you'll bring with you
- Strong experience in payment operations, fraud prevention, financial services, or fintech.
- Strong understanding of AFSL obligations, compliance, AML, and risk management.
- Experience implementing fraud detection systems, transaction monitoring tools, and chargeback/dispute processes.
- Familiarity with card schemes, bank payments, and financial regulations in Australia.
- Ability to work cross-functionally and influence stakeholders at all levels.
- A hands-on, problem-solving approach with a growth mindset.
- Experience in a fast-paced SaaS, fintech, or startup environment is a plus.
Top Skills
What the Team is Saying
What We Do
Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances.
Why Work With Us
Xero is not like most companies. When you join Xero, you become part of something beautiful —a global community of people who are passionate about making an impact on the world. It’s a place where you can truly be yourself and find success in a way that’s meaningful to you.
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Xero Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
