What you'll do
- Define and operationalise scalable payment operations processing workflows to comply with AFSL requirements.
- Establish risk management and compliance controls for payments, transactions, and financial operations.
- Develop and maintain internal policies and procedures to meet AFSL obligations.
- Implement and oversee fraud detection, transaction monitoring, and anti-money laundering (AML) controls.
- Develop and manage real-time fraud prevention strategies, ensuring minimal impact on legitimate transactions.
- Collaborate with the financial crime compliance team to ensure ongoing regulatory adherence.
- Work closely with product and engineering to integrate compliant and secure payment operations workflows, reporting and fraud monitoring systems into our platform.
- Oversee transaction monitoring, reconciliation, and reporting to ensure financial integrity.
- Be involved in engagement with regulators, auditors, and banking/payment partners.
- Scale and optimise payment operations as the function grows.
- Build and mentor a future team as we expand payment operations.
What you'll bring with you
- Strong experience in payment operations, fraud prevention, financial services, or fintech.
- Strong understanding of AFSL obligations, compliance, AML, and risk management.
- Experience implementing fraud detection systems, transaction monitoring tools, and chargeback/dispute processes.
- Familiarity with card schemes, bank payments, and financial regulations in Australia.
- Ability to work cross-functionally and influence stakeholders at all levels.
- A hands-on, problem-solving approach with a growth mindset.
- Experience in a fast-paced SaaS, fintech, or startup environment is a plus.
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What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
