We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
We are excited to open the role for a Partner Development Manager with the key goal of engaging today’s most outstanding business partners in ANZ! This role will be key in building a world class ecosystem enablement initiative through researching, identifying, qualifying, enabling and collaborating with strong partners and establishing a team relationship to take on & build customer solutions together. Partner Development Managers think differently than traditional Channel Account Managers by understanding today’s SaaS consumption model and having an ambitious mentality. Engagement is the most helpful in resolving modern partner relationship success!
What you'll do
- Recruit, qualify, enable and build partner relationships
- Grow consumption and net new logos thru partner set
- Build and maintain metrics for partner success
- Work with various business units within New Relic - Sales, Customer Service/Technical teams, Services, Product & Marketing teams
- Lead partner relationship & enablement initiatives across New Relic ecosystem partner types
- Partner onboarding: Work with our Partner Engineering team to build & enable the partner experience to ensure the partner is prepared to articulate the value prop of New Relic’s Observability platform
- Work closely with the Partner Engineering, Partner Enablement and leadership teams to agree upon priorities and develop content
- Update and build playbooks for generating business with partners, working closely with the customer success teams, partner engineering teams, partner operations, account executives and partner marketing
- Collect and evangelize partner success journeys internally with sales teams, management, and externally within partner ecosystems
- Distribute partner success & enablement content to pre and post sales teams
- Work with Leadership & Sales Operations to measure program efficiency across partners
This role requires
- Bachelor's degree or equivalent experience
- Sales experience and Partner building & enablement experience
Bonus points if you have
- Experience in partner training and enablement and/or software sales experience
- Experience with application performance, observability and/or SaaS
- Experience with major cloud providers - AWS, Azure, GCP
- Experience working across Sales, Consulting Services, Customer Centric Teams, Marketing, and Business Units to build a culture of alignment.
- Experience managing and partnering with external consultants/partners/3rd parties
- Experience in the Software and Services industry with a strong eye for business to support relationship building and partner management
Please note that visa sponsorship is not available for this position.
#LI-KM1
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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What We Do
The world’s best engineering teams rely on New Relic to visualize, analyze and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help companies create more perfect software. Learn why customers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market.
