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Your opportunity
We are excited to open the role for a Sr Partner Development Manager - LATAM - with the key goal of engaging and driving sales with today’s best of the breed technology partners! This role will be key in building an ecosystem specific to the LATAM market of product partners by researching, identifying, qualifying, enabling and collaborating with partners that line up with our company's vision and strategy to provide Observability to customers across the software lifecycle!
What you'll do
- Recruit, qualify, enable and build partner relationships throughout LATAM
- Grow users, consumption, and net new logos thru partner set
- Build, track, and report metrics for partner success
- Act as trusted resource for partners in your portfolio
- Work with various business units within New Relic - Sales, Customer Service/Technical teams, Services, Product & Marketing teams.
- Lead partner relationship & enablement initiatives across New Relic ecosystem partner types.
- Partner onboarding: Work with our Partner Engineering team to build & enable the partner experience to ensure the partner is prepared to articulate the value prop of New Relic’s Observability platform.
- Work closely with the Partner Engineering, Partner Enablement, Product and leadership teams to agree upon priorities and develop content.
- Update and build playbooks for generating business with partners, working closely with the customer success teams, partner engineering teams, partner operations, account executives and partner marketing.
- Collect and evangelize partner success journeys internally with sales teams, management, and externally within partner ecosystems
- Distribute partner success & enablement content to pre and post sales teams
- Work with Leadership & Sales Operations to measure program efficiency across partners
- Expected to travel approximately 50% of the time
This role requires
- 7+ years sales experience and 4+ years in partner building & enablement in LATAM
- Experience with LATAM Partners
- Speaks Spanish and Portuguese
- Experience in partner enablement and/or partner management experience
Bonus points if you have
- Experience with application performance, observability and/or SaaS
- Experience with major cloud providers - AWS, Azure, GCP
- Experience working across Sales, Consulting Services, Customer Centric Teams, Marketing, and Business Units to build a culture of alignment.
- Experience managing and partnering with external consultants/partners/3rd parties
- Experience in the Software and Services industry with a strong eye for business to support relationship building and partner management
Please note that visa sponsorship is not available for this position.
The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document) and a competitive equity package. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.
Estimated On-Target Earnings Range
$234,000—$293,000 USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
New Relic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Relic and has not been reviewed or approved by New Relic.
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Healthcare Strength — Core coverage spans medical, dental, vision, telehealth, and mental‑health tools, with employer‑paid life and disability. Wellness funds and globally available programs add breadth to the health offering.
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Parental & Family Support — Paid parental leave, family‑forming support through Carrot, and subsidized back‑up childcare indicate strong family benefits. These supports are positioned across regions and designed to cover varied family needs.
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Retirement Support — A 401(k) with an employer match is part of the package alongside other financial programs. The employer match is cited as a meaningful component of total rewards.
New Relic Insights
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What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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