Senior Paralegal and Legal Ops Specialist

Senior Paralegal & Legal Operations Specialist

This dual-role position combines advanced paralegal expertise with strategic legal operations responsibilities, supporting the legal department through managing key projects, matter organization, and ensuring operational efficiency. This role requires a high degree of collaboration, discretion, and technical proficiency.

I. Job Duties

Key Responsibilities:

1. Legal Hold Management

• Draft and issue legal holds for matters handled by the VP of Litigation.
• Assist other attorneys in drafting and issuing legal holds.
• Manage custodian responses and send reminders to unresponsive custodians.
• Review custodian responses and assist with document collection.

1. Engagement Letters
   • Manage the Legal Department’s Engagement Letter process by drafting and facilitating the execution of engagement letters (internally and externally), ensuring full compliance with legal and operational standards.
   • Collaborate with the VP of Litigation to negotiate requested edits or changes to engagement terms.
2. Service of Process (SOP)
   • Provide backup support for SOPs as needed.
3. Class Action Settlement Filings
   • Review class action settlements for WM claims.
   • Collaborate internally to collect information needed to prepare and file required documentation for class action settlements.
4. Matter Management
   • Utilize Legal Tracker matter management system to open new matters, review outside counsel invoices, and review/track budgets.
   • Provide backup for the matter intake process.
5. Reserve / Audit Reports
   • Collaborate with VP of Litigation to provide quarterly litigation updates in Legal Tracker.
   • Generate and prepare Reserve and E&Y reports using Legal Tracker.
6. Board Presentations
   • Prepare and update litigation slides and materials for Board of Directors meetings.
7. Special Projects
   • Manage and execute assigned special projects, leveraging organization and technical skills to achieve objectives.

II. Skills & Qualifications:

• Strong organizational, analytical, and project management skills.
• Advanced proficiency in legal research, document drafting, and operational processes.
• Advanced proficiency in PowerPoint.
• Experience with matter management systems such as SharePoint and Legal Tracker.
• Exceptional communication and negotiation skills with the ability to liaise effectively between internal and external stakeholders.
• Ability to handle sensitive matters with utmost discretion and confidentiality.
   

III. Qualifications 
The requirements listed below are representative of the qualifications necessary to perform the job. 
A. Education and Experience 
 

Education: Associate degree (accredited) with Paralegal emphasis, or in lieu of degree, High School Diploma (accredited) or GED (accredited) and two (2) years of relevant experience. 
 

Experience: Ten (10) years of previous legal experience (in addition to education requirements) 
 

B. Certificates, Licenses, Registrations or Other Requirements 
 

A.B.A. Approved Paralegal Certificate.  
 

C. Other Knowledge, Skills or Abilities Required 
 

Candidate must possess a strong working knowledge with Microsoft office products. Ideal candidate must have strong oral and written communication skills. Highly detailed oriented. Experience with case or matter management systems and reporting tools.  
 

IV. Work Environment 
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 
 

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) rarely.  
 

Required to exert physical effort in handling objects less than 30 pounds rarely.  
 

Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely.  
 

Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely.  
 

Normal setting for this job is: office setting.  
 

Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
If this sounds like the opportunity that you have been looking for, please click “Apply.”

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WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.